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Title
Text copied to clipboard!Telemarketing Agent
Description
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We are looking for a motivated and well-spoken Telemarketing Agent to join our sales team. The Telemarketing Agent will be responsible for communicating with potential customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets. As a Telemarketing Agent, you should have excellent communication skills and a strong customer service orientation. You should also be able to handle rejection and remain positive. You will be working in a fast-paced, high-energy environment where you will be rewarded for your efforts with excellent earning potential and opportunities for advancement.
Responsibilities
Text copied to clipboard!- Making outbound calls to potential customers
- Explaining product features to customers
- Meeting sales targets
- Entering customer information into the database
- Updating customer information as needed
- Maintaining a record of calls made and sales made
- Following up on leads
- Handling customer questions and objections
- Building a rapport with potential customers
- Reporting to the team leader or manager
Requirements
Text copied to clipboard!- High school diploma or equivalent
- Previous experience in telemarketing or sales
- Excellent communication skills
- Strong negotiation skills
- Ability to handle rejection
- Ability to meet targets
- Proficiency in Microsoft Office
- Ability to work in a team
- Strong customer service skills
- Ability to work under pressure
Potential interview questions
Text copied to clipboard!- How do you handle rejection?
- What strategies do you use to close a sale?
- How do you maintain a positive attitude in a high-pressure environment?
- Can you describe a time when you exceeded a sales target?
- How do you build rapport with a potential customer?