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Title
Text copied to clipboard!Tour Coordinator
Description
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We are looking for a detail-oriented and highly organized Tour Coordinator to manage our travel tours and activities. The successful candidate will be responsible for coordinating all aspects of the tour, including planning itineraries, booking accommodations, arranging transportation, and managing tour guides. They will also be responsible for ensuring that all tour participants have a positive and memorable experience. The Tour Coordinator will work closely with our sales and marketing team to promote our tours and attract new customers. They will also liaise with various service providers, such as hotels, restaurants, and transportation companies, to negotiate contracts and secure the best deals. The ideal candidate for this role is a problem solver with excellent communication and customer service skills. They should also have a passion for travel and a deep knowledge of the tourism industry.
Responsibilities
Text copied to clipboard!- Planning and coordinating tours
- Booking accommodations and arranging transportation
- Managing tour guides
- Ensuring a positive experience for tour participants
- Working with the sales and marketing team to promote tours
- Negotiating contracts with service providers
- Resolving any issues or problems that arise during tours
- Maintaining records of tour bookings and payments
- Providing information and assistance to tour participants
- Keeping up-to-date with trends in the tourism industry
Requirements
Text copied to clipboard!- Bachelor's degree in Tourism or a related field
- Previous experience in tour coordination or a similar role
- Excellent communication and customer service skills
- Strong organizational and problem-solving skills
- Knowledge of the tourism industry
- Ability to negotiate contracts and secure the best deals
- Proficiency in a foreign language is a plus
- Ability to handle stressful situations and resolve issues effectively
- Willingness to travel frequently
- Valid driver's license
Potential interview questions
Text copied to clipboard!- What experience do you have in coordinating tours?
- How do you handle stressful situations during a tour?
- What strategies do you use to negotiate contracts with service providers?
- Can you describe a time when you had to resolve a problem during a tour?
- What languages do you speak?