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Title
Text copied to clipboard!Transport Inspector
Description
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We are looking for a responsible and communicative Transport Inspector to join our team to ensure the quality and order of public transportation services. The Transport Inspector plays a crucial role in daily interactions with passengers, verifying ticket validity, providing route information, and maintaining order within vehicles. In this role, you will be responsible for ensuring passenger safety and comfort, as well as enforcing compliance with public transportation regulations.
Your duties will include regular passenger ticket inspections, assessing ticket validity and authenticity, and issuing administrative protocols for violations when necessary. You must effectively handle conflict situations, maintaining calmness and professionalism towards passengers. Additionally, you will provide passengers with information regarding public transportation routes, schedules, and ticket purchasing options.
Teamwork is essential in this role, as you will collaborate with other inspectors, vehicle drivers, and dispatchers to ensure efficient and high-quality public transportation services. You must be prepared to work in shifts, including weekends and holidays, and under various weather conditions.
The ideal candidate will possess excellent communication skills, quick decision-making abilities, problem-solving skills, and high stress tolerance. Previous experience in customer service or security will be considered an advantage. Accuracy, responsibility, and honesty in performing duties are also crucial.
We offer a stable working environment, competitive salary, social guarantees, and opportunities for professional growth. You will receive necessary training and support from experienced colleagues to successfully fulfill your responsibilities.
If you enjoy working with people, are responsible, and wish to contribute to improving the quality of public transportation services, we invite you to join our team as a Transport Inspector.
Responsibilities
Text copied to clipboard!- Regularly inspect passenger tickets on public transportation
- Issue administrative protocols for ticket violations
- Maintain order and safety within vehicles
- Provide passengers with route and ticket information
- Professionally and calmly resolve conflicts and complaints
- Collaborate with vehicle drivers and dispatchers
- Report technical issues or incidents in vehicles
- Perform duties in various weather conditions and shift schedules
Requirements
Text copied to clipboard!- Secondary education or higher
- Good communication and interpersonal skills
- Ability to work under stress and resolve conflicts
- Accuracy and sense of responsibility
- Willingness to work in shifts, including weekends
- Knowledge of Latvian language, basic Russian and English preferred
- Previous experience in customer service or security is an advantage
Potential interview questions
Text copied to clipboard!- What is your previous experience in customer service or security?
- How would you handle a conflict situation with an aggressive passenger?
- Are you willing to work in shifts, including weekends and holidays?
- What are your strengths that would help you perform this job?
- How would you ensure accuracy and responsibility in your work?
- Why do you want to work as a Transport Inspector?
