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Title
Text copied to clipboard!Airport Worker
Description
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We are looking for an airport worker who is motivated to work in a dynamic and international environment. As an airport worker, you will be responsible for daily airport operations related to passenger services, loading and unloading aircraft, and compliance with safety regulations. The job requires excellent customer service skills, the ability to work under pressure, and flexibility in various tasks. The role involves collaboration with different stakeholders such as airlines, security personnel, and ground handling companies. Duties include guiding passengers, handling luggage, and monitoring airport safety and hygiene standards. Work hours may vary, and readiness for shift work is essential. We offer the opportunity to develop as a professional in air traffic and work in an international environment where every day is different and challenging.
Responsibilities
Text copied to clipboard!- Guiding and assisting passengers at the airport
- Loading and unloading luggage from aircraft
- Ensuring compliance with airport safety regulations
- Collaborating with airlines and ground handling companies
- Maintaining airport facilities and equipment
- Handling customer feedback and resolving issues
- Supporting operational processes at the airport
- Working shifts and adhering to flexible schedules
Requirements
Text copied to clipboard!- Basic education, preferably in logistics or customer service
- Good communication and customer service skills
- Ability to work under pressure and in fast-paced situations
- Willingness to work shifts and weekends
- Good physical condition and ability to handle luggage
- Awareness of safety and attention to detail
- Proficiency in Finnish and English, other languages are a plus
- Basic skills in using IT systems
Potential interview questions
Text copied to clipboard!- What is your experience in customer service?
- Have you worked in shift work before?
- How do you handle busy and changing work environments?
- What experience do you have with safety regulations?
- How well do you speak Finnish and English?
- How do you manage challenging customer situations?
