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Title

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Animal Licensing Specialist

Description

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We are looking for an Animal Licensing Specialist to join our team and ensure compliance with local, state, and federal regulations regarding animal ownership and licensing. This role is essential in maintaining public safety, promoting responsible pet ownership, and supporting animal welfare initiatives. The ideal candidate will have a strong understanding of animal control laws, excellent communication skills, and the ability to work with the public in a professional and empathetic manner. As an Animal Licensing Specialist, you will be responsible for processing license applications, maintaining accurate records, and educating the public on licensing requirements. You will work closely with animal control officers, veterinary clinics, and local government agencies to ensure that all animals are properly licensed and that owners are informed of their responsibilities. This position may also involve fieldwork, including visiting homes or businesses to verify compliance. Key duties include reviewing and approving license applications, issuing renewal notices, collecting fees, and updating databases. You will also respond to inquiries from the public, resolve disputes, and provide guidance on licensing procedures. In addition, you may assist in developing outreach programs to increase awareness of licensing laws and promote community engagement. The successful candidate will be detail-oriented, organized, and capable of handling sensitive information with discretion. Familiarity with database systems and proficiency in Microsoft Office are essential. Previous experience in animal services, customer service, or a regulatory environment is highly desirable. This is a rewarding opportunity for someone passionate about animal welfare and public service. If you are committed to making a positive impact in your community and have the skills and experience required, we encourage you to apply.

Responsibilities

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  • Process and review animal license applications
  • Maintain accurate and up-to-date licensing records
  • Educate the public on animal licensing requirements
  • Collaborate with animal control and veterinary clinics
  • Issue renewal notices and collect licensing fees
  • Respond to public inquiries and resolve licensing issues
  • Conduct field visits to verify compliance
  • Assist in developing community outreach programs
  • Ensure compliance with local and state regulations
  • Prepare reports and documentation as needed

Requirements

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  • High school diploma or equivalent; associate degree preferred
  • Experience in animal services, customer service, or regulatory work
  • Strong knowledge of animal control laws and regulations
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office and database systems
  • Ability to handle sensitive information with discretion
  • Strong organizational and time management skills
  • Ability to work independently and as part of a team
  • Valid driver’s license may be required
  • Bilingual skills a plus

Potential interview questions

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  • Do you have experience working in animal services or a regulatory environment?
  • Are you familiar with local and state animal control laws?
  • Can you describe your experience with customer service?
  • How do you handle sensitive or confidential information?
  • Are you comfortable conducting field visits to verify compliance?
  • What database systems have you used in previous roles?
  • Do you have experience developing or participating in community outreach programs?
  • Are you proficient in Microsoft Office applications?
  • Do you have a valid driver’s license?
  • Are you fluent in any languages other than English?