Text copied to clipboard!
Title
Text copied to clipboard!Appliance Maintenance Technician
Description
Text copied to clipboard!
We are looking for a skilled and detail-oriented Appliance Maintenance Technician to join our team. The ideal candidate will have hands-on experience in diagnosing, repairing, and maintaining a wide range of household and commercial appliances, including refrigerators, washing machines, dryers, ovens, and dishwashers. This role requires strong technical knowledge, excellent problem-solving skills, and a commitment to providing high-quality customer service.
As an Appliance Maintenance Technician, you will be responsible for responding to service calls, identifying appliance issues, ordering and replacing parts, and ensuring that all repairs are completed efficiently and safely. You will also be expected to maintain accurate records of all work performed and communicate effectively with customers regarding the status of their appliances.
This position offers the opportunity to work independently in the field while being supported by a knowledgeable and collaborative team. You will be expected to stay current with industry trends and advancements in appliance technology to ensure the best service possible. A strong work ethic, reliability, and a customer-first attitude are essential for success in this role.
Key qualifications include a high school diploma or equivalent, completion of a technical training program or apprenticeship in appliance repair, and at least 2 years of relevant experience. Certification from a recognized organization such as the Professional Service Association (PSA) or the International Society of Certified Electronics Technicians (ISCET) is a plus.
If you are passionate about fixing things, enjoy working with your hands, and take pride in delivering excellent service, we encourage you to apply for this rewarding opportunity.
Responsibilities
Text copied to clipboard!- Diagnose and repair household and commercial appliances
- Respond to customer service calls in a timely manner
- Order and replace faulty or worn-out parts
- Perform routine maintenance to prevent future issues
- Maintain accurate records of services and repairs
- Ensure compliance with safety and operational standards
- Provide excellent customer service and support
- Stay updated on new appliance technologies and repair methods
- Test appliances after repair to ensure proper functionality
- Collaborate with team members and dispatchers for efficient scheduling
Requirements
Text copied to clipboard!- High school diploma or equivalent
- Technical training or apprenticeship in appliance repair
- Minimum of 2 years of experience in appliance maintenance
- Strong mechanical and electrical troubleshooting skills
- Valid driver’s license and clean driving record
- Excellent communication and customer service skills
- Ability to work independently and manage time effectively
- Familiarity with a variety of appliance brands and models
- Physical ability to lift and move heavy appliances
- Certification from PSA or ISCET is a plus
Potential interview questions
Text copied to clipboard!- How many years of experience do you have in appliance repair?
- Are you certified by any professional appliance repair organizations?
- Can you describe your process for diagnosing appliance issues?
- What types of appliances are you most experienced with?
- Do you have a valid driver’s license and reliable transportation?
- How do you handle difficult customer interactions?
- Are you comfortable working independently in the field?
- What safety protocols do you follow during repairs?
- How do you stay current with new appliance technologies?
- Can you provide references from previous employers or clients?
