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Title
Text copied to clipboard!Appliance Service Technician
Description
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We are looking for a skilled and reliable Appliance Service Technician to join our team. In this role, you will be responsible for diagnosing, repairing, and maintaining a wide range of household and commercial appliances, including refrigerators, ovens, dishwashers, washers, dryers, and more. You will work directly with customers to assess issues, provide repair solutions, and ensure appliances are functioning efficiently and safely.
As an Appliance Service Technician, you must have a strong understanding of mechanical and electrical systems, as well as excellent troubleshooting skills. You should be comfortable working independently, managing your schedule, and maintaining a high level of customer service. The ideal candidate will have previous experience in appliance repair, a valid driver’s license, and the ability to work in a variety of environments.
Your daily tasks will include traveling to customer locations, inspecting appliances, identifying problems, replacing faulty parts, and performing routine maintenance. You will also be responsible for documenting service calls, maintaining inventory of tools and parts, and staying up to date with the latest appliance technologies and repair techniques.
This position offers a great opportunity to work in a growing industry with potential for advancement. We value technicians who are dependable, detail-oriented, and committed to delivering high-quality service. If you enjoy problem-solving, working with your hands, and helping people, this could be the perfect job for you.
Responsibilities
Text copied to clipboard!- Diagnose and repair household and commercial appliances
- Perform routine maintenance on appliances
- Replace defective parts and components
- Communicate with customers to explain issues and solutions
- Maintain accurate records of service calls and repairs
- Order and manage inventory of parts and tools
- Stay current with appliance technology and repair methods
- Ensure compliance with safety standards and regulations
- Provide estimates for repair costs
- Test appliances after repairs to ensure proper operation
Requirements
Text copied to clipboard!- High school diploma or equivalent
- Proven experience as an appliance technician or similar role
- Strong mechanical and electrical troubleshooting skills
- Valid driver’s license and clean driving record
- Excellent customer service and communication skills
- Ability to work independently and manage time effectively
- Familiarity with a variety of appliance brands and models
- Physical ability to lift and move heavy appliances
- Basic computer skills for record-keeping
- Certification in appliance repair is a plus
Potential interview questions
Text copied to clipboard!- Do you have experience repairing household appliances?
- Are you certified in appliance repair or related fields?
- Can you describe a challenging repair you successfully completed?
- How do you stay updated on new appliance technologies?
- Are you comfortable working independently in the field?
- Do you have a valid driver’s license and reliable transportation?
- How do you handle difficult customer interactions?
- Are you able to lift and move heavy appliances safely?
- What brands or types of appliances are you most familiar with?
- How do you prioritize multiple service calls in a day?
