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Title
Text copied to clipboard!Assistant Retail Manager
Description
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We are looking for a dedicated and experienced Assistant Retail Manager to join our team. In this role, you will be responsible for assisting the Retail Manager in managing and directing all day-to-day operations of our retail store. You will help oversee the work of retail staff, ensure customer satisfaction, and drive store profitability. Your duties will also include managing inventory, maintaining store presentation, and achieving sales targets. You will also be responsible for training and developing team members, managing store budgets, and ensuring compliance with company policies and industry regulations. The ideal candidate is a team player who has a strong understanding of customer service, sales, and retail operations. You should also have excellent leadership skills, the ability to manage multiple tasks, and the ability to work in a fast-paced environment.
Responsibilities
Text copied to clipboard!- Assist the Retail Manager in managing store operations.
- Train and develop team members.
- Manage store budgets and maintain financial records.
- Ensure customer satisfaction and handle customer complaints.
- Achieve sales targets and increase store profitability.
- Manage inventory and ensure that the store is well-stocked.
- Maintain store presentation and visual merchandising standards.
- Ensure compliance with company policies and industry regulations.
- Oversee the work of retail staff and manage work schedules.
- Handle administrative tasks as needed.
Requirements
Text copied to clipboard!- High school diploma or equivalent.
- Previous experience in retail management or a similar role.
- Strong understanding of customer service and sales.
- Excellent leadership and team management skills.
- Ability to manage multiple tasks and work in a fast-paced environment.
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office and retail management software.
- Ability to handle physical requirements of the job, including lifting heavy items and standing for long periods.
- Flexibility to work in shifts, during weekends, and holidays.
- Knowledge of retail laws and regulations.
Potential interview questions
Text copied to clipboard!- What is your experience with retail management?
- How do you handle customer complaints?
- Describe a time when you helped achieve a sales target.
- How do you motivate your team?
- What strategies would you use to increase store profitability?