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Title

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Baggage Handler

Description

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We are looking for a dedicated and reliable Baggage Handler to join our team. In this role, you will be responsible for loading, unloading, and transporting luggage and cargo in a safe and timely manner. You will also be required to operate various types of equipment, such as conveyor belts and trolleys, and ensure that all luggage and cargo are handled with care to prevent damage. You will need to be physically fit, as this role involves heavy lifting and working in various weather conditions. Excellent communication and customer service skills are also essential, as you will be interacting with passengers and addressing any concerns or queries they may have about their luggage.

Responsibilities

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  • Loading and unloading luggage and cargo from aircraft.
  • Operating various types of equipment, such as conveyor belts and trolleys.
  • Ensuring that all luggage and cargo are handled with care to prevent damage.
  • Checking luggage tags and ensuring that they are correctly labeled and routed.
  • Assisting passengers with their luggage and addressing any concerns or queries they may have.
  • Maintaining a clean and safe working environment.
  • Performing routine checks on equipment and reporting any faults or damages.
  • Adhering to all safety regulations and procedures.
  • Assisting with the loading and unloading of special items, such as wheelchairs and strollers.
  • Working in various weather conditions and being prepared for physical exertion.

Requirements

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  • High school diploma or equivalent.
  • Previous experience in a similar role is preferred.
  • Physical fitness and the ability to lift heavy items.
  • Excellent communication and customer service skills.
  • Ability to operate various types of equipment.
  • Attention to detail and the ability to work quickly and efficiently.
  • Willingness to work in various weather conditions.
  • Ability to adhere to all safety regulations and procedures.
  • Flexibility to work various shifts, including weekends and holidays.
  • Ability to work well in a team.

Potential interview questions

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  • Do you have previous experience as a Baggage Handler?
  • How do you ensure the safe handling of luggage and cargo?
  • Can you describe a time when you had to deal with a difficult passenger?
  • How do you handle working in various weather conditions?
  • Can you describe a time when you had to adhere to strict safety regulations?