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Title
Text copied to clipboard!Bakery Team Leader
Description
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We are looking for a dedicated and experienced Bakery Team Leader to oversee the daily operations of our bakery department. As the Bakery Team Leader, you will supervise and coordinate the activities of bakery staff, ensure adherence to safety and hygiene regulations, and drive sales and customer satisfaction. You will also be responsible for training and mentoring staff, conducting performance evaluations, and handling any disciplinary issues. The ideal candidate is a highly organized leader with exceptional customer service skills and a passion for the culinary arts. You should also have a strong understanding of bakery operations, including baking, decorating, packaging, and merchandising.
Responsibilities
Text copied to clipboard!- Supervise and coordinate the activities of bakery staff.
- Ensure adherence to safety and hygiene regulations.
- Drive sales and customer satisfaction.
- Train and mentor staff.
- Conduct performance evaluations.
- Handle any disciplinary issues.
- Oversee baking, decorating, packaging, and merchandising.
- Manage inventory and order supplies as needed.
- Resolve customer complaints and queries.
- Maintain a clean and organized work environment.
Requirements
Text copied to clipboard!- High school diploma or equivalent.
- Previous experience in a bakery or similar role.
- Strong understanding of bakery operations.
- Excellent leadership and customer service skills.
- Ability to work in a fast-paced environment.
- Knowledge of safety and hygiene regulations.
- Good communication and interpersonal skills.
- Ability to lift heavy items and stand for extended periods.
- Willingness to work early mornings, weekends, and holidays.
- Ability to multitask and manage time effectively.
Potential interview questions
Text copied to clipboard!- What experience do you have in a bakery setting?
- How do you handle customer complaints?
- Describe a time when you had to handle a difficult situation with a team member.
- How do you ensure adherence to safety and hygiene regulations?
- What strategies do you use to drive sales and customer satisfaction?