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Title

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Bus Operator

Description

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We are looking for a reliable and responsible Bus Operator to join our transportation team. The ideal candidate will be skilled in operating buses on various routes, ensuring the safety and comfort of passengers, and adhering to schedules and traffic regulations. This role requires excellent customer service skills, attention to detail, and the ability to handle unexpected situations calmly and effectively. As a Bus Operator, you will be the face of our company, providing a positive experience for all riders while maintaining the vehicle in good working condition. Your duties will include pre-trip inspections, following designated routes, assisting passengers as needed, and reporting any incidents or maintenance issues promptly. We value punctuality, professionalism, and a commitment to safety above all else. Join us to contribute to a vital public service that connects communities and supports daily commuters.

Responsibilities

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  • Operate buses safely according to traffic laws and company policies.
  • Follow assigned routes and schedules punctually.
  • Conduct pre-trip and post-trip inspections of the vehicle.
  • Assist passengers with boarding, disembarking, and inquiries.
  • Report any mechanical issues or accidents to the supervisor immediately.
  • Maintain cleanliness and orderliness of the bus interior.
  • Handle fare collection and provide accurate change when necessary.
  • Communicate effectively with dispatch and other team members.
  • Ensure passenger safety and comfort throughout the journey.
  • Adhere to all safety protocols and emergency procedures.

Requirements

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  • Valid commercial driver's license (CDL) with appropriate endorsements.
  • Clean driving record with no recent violations.
  • Ability to operate large vehicles safely in various weather conditions.
  • Strong customer service and communication skills.
  • Physical ability to assist passengers and perform vehicle inspections.
  • Flexibility to work various shifts, including weekends and holidays.
  • Knowledge of local routes and traffic patterns.
  • Ability to remain calm and professional under pressure.
  • Basic math skills for fare handling.
  • Willingness to undergo background checks and drug testing.

Potential interview questions

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  • Do you have a valid commercial driver's license?
  • Can you describe your experience operating large vehicles?
  • How do you handle difficult or unruly passengers?
  • Are you comfortable working flexible hours, including nights and weekends?
  • What steps do you take to ensure passenger safety?
  • How do you manage stress during peak traffic times?
  • Have you ever dealt with a vehicle breakdown while on duty? How did you handle it?
  • Are you able to perform routine vehicle inspections?
  • What customer service experience do you have?
  • Why do you want to work as a Bus Operator?