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Title
Text copied to clipboard!Car Sales Associate
Description
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We are looking for a motivated and customer-oriented Car Sales Associate to join our team. The successful candidate will be responsible for selling cars, providing excellent customer service, and meeting sales quotas for our business. You will offer efficient customer service and ensure a high level of customer satisfaction. You will also be responsible for promoting and selling our products, negotiating deals, and maintaining high levels of product knowledge. The ideal candidate will have a strong understanding of sales principles and customer service practices, and a friendly, engaging and outgoing personality. Previous experience in a sales role is an advantage.
Responsibilities
Text copied to clipboard!- Greet customers and ascertain what each customer wants or needs.
- Recommend, select, and help locate or obtain product based on customer needs and desires.
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Compute sales prices, total purchases and receive and process cash or credit payment.
- Maintain records related to sales.
- Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
- Answer questions regarding the store and its merchandise.
- Demonstrate use or operation of merchandise.
- Place special orders or call other stores to find desired items.
Requirements
Text copied to clipboard!- Proven work experience as a Car Sales Associate.
- Knowledge of automotive industry and technical aspects of vehicles and ownership.
- Good organizational and administrative skills.
- Excellent customer service skills.
- Strong communication skills, both verbal and written.
- Ability to work flexible schedules including weekends, holidays, and evenings.
- High school diploma or equivalent.
- Valid driver's license.
- Ability to sell a minimum quota according to dealership standards.
- All applicants must be authorized to work in the USA.
Potential interview questions
Text copied to clipboard!- What is your experience with car sales?
- How do you handle customer complaints?
- How do you stay updated on the latest trends in the automotive industry?
- What strategies would you use to meet your sales targets?
- How would you handle a customer who is undecided about making a purchase?