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Title

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Chief Global Customer and Partnerships Officer

Description

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We are looking for a seasoned executive to join our team as the Chief Global Customer and Partnerships Officer. This role will be responsible for leading our global customer relations and strategic partnerships. The successful candidate will have a proven track record of building and maintaining strong relationships with key stakeholders, including customers, partners, and internal teams. They will also have a deep understanding of our industry and the ability to identify and capitalize on opportunities for growth and expansion. This role requires a strategic thinker with excellent communication skills and the ability to lead and inspire a global team.

Responsibilities

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  • Develop and implement global customer and partnership strategies
  • Build and maintain strong relationships with key stakeholders
  • Identify and capitalize on opportunities for growth and expansion
  • Lead and inspire a global team
  • Work closely with internal teams to ensure alignment with company goals
  • Monitor and analyze industry trends and market changes
  • Negotiate and manage strategic partnerships
  • Ensure customer satisfaction and loyalty
  • Develop and manage the department's budget
  • Represent the company at industry events and conferences

Requirements

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  • Proven experience in a similar role
  • Strong leadership and team management skills
  • Excellent communication and negotiation skills
  • Deep understanding of the industry and market trends
  • Ability to build and maintain strong relationships
  • Strategic thinking and problem-solving skills
  • Experience with budget management
  • Ability to travel as needed
  • Bachelor's degree in Business or related field
  • Proficiency in multiple languages is a plus

Potential interview questions

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  • Can you describe your experience with developing and implementing global customer and partnership strategies?
  • How do you build and maintain strong relationships with key stakeholders?
  • Can you give an example of a time when you identified and capitalized on an opportunity for growth or expansion?
  • How do you lead and inspire a global team?
  • Can you describe a time when you had to negotiate a strategic partnership?