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Title
Text copied to clipboard!Chief Operating Officer of an Airline
Description
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We are looking for a Chief Operating Officer of an Airline. This position plays a critical role in overseeing the daily operations of the airline, including flight operations, ground services, maintenance, customer service, and regulatory compliance. The COO will work closely with the executive team to support strategic decision-making while providing leadership to ensure smooth and efficient operations.
Key responsibilities include optimizing flight schedules, managing and developing staff, controlling costs, ensuring quality assurance, developing and executing emergency response plans, and liaising with aviation authorities. The COO will also focus on improving customer satisfaction and continuously enhancing service quality.
The ideal candidate will have extensive experience in the aviation industry, the ability to manage complex operations, excellent communication and problem-solving skills, and a strong ethical foundation. We are looking for someone who can remain calm under pressure and lead teams effectively in a fast-paced environment.
This is a core leadership role within the airline, responsible for upholding the safety and reliability of operations. If you are passionate about aviation and eager to contribute to the growth and success of an airline, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Oversee and manage daily airline operations
- Optimize and coordinate flight schedules
- Recruit, train, and evaluate staff
- Manage costs and develop budgets
- Drive quality assurance and service improvements
- Ensure compliance with aviation regulations
- Develop and implement emergency response plans
- Implement initiatives to improve customer satisfaction
- Establish and maintain safety management systems
- Report to and advise executive leadership
Requirements
Text copied to clipboard!- 10+ years of experience in the aviation industry
- 5+ years of management experience
- Strong leadership and organizational skills
- Knowledge of aviation laws and regulations
- Excellent communication and interpersonal skills
- Problem-solving and decision-making abilities
- Ability to respond effectively in emergencies
- Business-level English proficiency
- Bachelor’s degree or higher (preferably in aviation or business)
- Familiarity with IT systems and flight operations software
Potential interview questions
Text copied to clipboard!- Can you describe your experience in the aviation industry?
- What size teams have you managed in the past?
- Describe a time you handled an emergency situation.
- Share an example of a successful cost-saving initiative.
- Do you have experience working with aviation authorities?
- What steps have you taken to improve service quality?
- How do you maintain staff motivation?
- Do you have experience working in English?
- Have you completed any aviation-related certifications or training?
- What do you believe is the most important quality for this role?
