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Title

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Clothing Care Specialist

Description

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We are looking for a dedicated Clothing Care Specialist to join our team and provide exceptional garment care services. As a Clothing Care Specialist, you will be responsible for ensuring that all types of clothing and textiles are cleaned, maintained, and preserved to the highest standards. Your expertise will help extend the life of garments, maintain their appearance, and ensure customer satisfaction. In this role, you will assess the condition of clothing items, determine the appropriate cleaning methods, and handle delicate fabrics with care. You will be expected to operate and maintain various cleaning equipment, such as washing machines, dryers, steamers, and pressing machines. Attention to detail is crucial, as you will need to identify stains, fabric types, and the best treatment solutions for each item. You will also be responsible for performing minor repairs, such as sewing buttons, fixing hems, and mending small tears. Providing advice to customers on garment care, storage, and stain prevention is an important aspect of the job. You will work closely with other team members to ensure efficient workflow and high-quality results. The ideal candidate has experience in garment care, dry cleaning, or textile maintenance. Strong organizational skills, a keen eye for detail, and excellent customer service abilities are essential. You should be comfortable working with a variety of fabrics, including silk, wool, cotton, and synthetic blends. Knowledge of eco-friendly cleaning methods and products is a plus. This position offers the opportunity to work in a dynamic environment where your skills and expertise will be valued. If you are passionate about clothing care and take pride in delivering outstanding results, we encourage you to apply for the Clothing Care Specialist position.

Responsibilities

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  • Inspect garments for stains, damage, and cleaning requirements
  • Determine appropriate cleaning methods for various fabrics
  • Operate and maintain cleaning equipment safely
  • Perform minor repairs such as sewing buttons and fixing hems
  • Advise customers on garment care and stain prevention
  • Maintain accurate records of items received and processed
  • Ensure high standards of cleanliness and garment presentation
  • Handle delicate and high-value items with special care
  • Collaborate with team members to ensure efficient workflow
  • Follow safety and hygiene protocols at all times

Requirements

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  • Previous experience in garment care or dry cleaning
  • Knowledge of fabric types and cleaning techniques
  • Attention to detail and strong organizational skills
  • Ability to perform minor garment repairs
  • Excellent customer service and communication skills
  • Ability to operate cleaning and pressing equipment
  • Physical stamina for standing and lifting items
  • Familiarity with eco-friendly cleaning products is a plus
  • Reliable and punctual work ethic
  • Ability to work independently and as part of a team

Potential interview questions

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  • What experience do you have in garment care or dry cleaning?
  • How do you determine the best cleaning method for a specific fabric?
  • Describe a time you handled a delicate or high-value garment.
  • What steps do you take to remove stubborn stains?
  • How do you prioritize tasks during busy periods?
  • Are you familiar with eco-friendly cleaning products and methods?
  • Can you perform minor repairs such as sewing or hemming?
  • How do you ensure customer satisfaction in your work?
  • What safety precautions do you follow when using cleaning equipment?
  • Why are you interested in this position?