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Title

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Dry Cleaning Attendant

Description

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We are looking for a dedicated and detail-oriented Dry Cleaning Attendant to join our team. The successful candidate will be responsible for receiving, marking, washing, and returning customer items, as well as maintaining the cleanliness and organization of the work area. This role requires excellent customer service skills, the ability to handle delicate fabrics and materials, and a strong understanding of cleaning techniques and chemicals. The Dry Cleaning Attendant will also be responsible for operating and maintaining dry cleaning machines, spotting and treating stains, and ensuring that all items are returned to customers in excellent condition. This is a physically demanding role that requires standing for long periods and lifting heavy items. The ideal candidate will have previous experience in a similar role, but we are willing to train the right person.

Responsibilities

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  • Receiving and marking items for laundry or dry cleaning services
  • Sorting items by color and fabric type
  • Operating and maintaining dry cleaning machines
  • Spotting and treating stains
  • Pressing and folding cleaned items
  • Returning items to customers
  • Maintaining a clean and organized work area
  • Handling customer inquiries and complaints
  • Keeping track of inventory
  • Adhering to health and safety regulations

Requirements

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  • High school diploma or equivalent
  • Previous experience in a similar role preferred
  • Excellent customer service skills
  • Ability to handle delicate fabrics and materials
  • Knowledge of cleaning techniques and chemicals
  • Physical stamina and the ability to lift heavy items
  • Attention to detail
  • Ability to work independently
  • Good organizational skills
  • Availability to work weekends and holidays

Potential interview questions

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  • Do you have any experience in a similar role?
  • How would you handle a difficult customer?
  • Are you comfortable standing for long periods and lifting heavy items?
  • How would you treat a stubborn stain on a delicate fabric?
  • Are you available to work weekends and holidays?