Text copied to clipboard!
Title
Text copied to clipboard!Garment Care Specialist
Description
Text copied to clipboard!
We are looking for a dedicated and detail-oriented Garment Care Specialist to join our team. The ideal candidate will have a deep understanding of different types of fabrics and their care requirements, as well as experience with various cleaning techniques. You will be responsible for inspecting garments, identifying stains and damages, and determining the appropriate cleaning method. You will also be expected to perform minor repairs, such as sewing buttons or mending tears. In addition to technical skills, we are looking for someone with excellent customer service skills, as you will be interacting with customers on a regular basis, explaining our services and addressing any concerns they may have.
Responsibilities
Text copied to clipboard!- Inspecting garments and identifying stains and damages
- Determining the appropriate cleaning method for each garment
- Operating cleaning equipment
- Performing minor repairs on garments
- Maintaining a clean and organized work area
- Adhering to all safety guidelines and procedures
- Providing excellent customer service
- Explaining our services to customers
- Addressing customer concerns and complaints
- Keeping track of inventory
Requirements
Text copied to clipboard!- High school diploma or equivalent
- Previous experience in a similar role
- Knowledge of different types of fabrics and their care requirements
- Experience with various cleaning techniques
- Ability to operate cleaning equipment
- Basic sewing skills
- Excellent customer service skills
- Attention to detail
- Ability to stand for extended periods of time
- Ability to lift heavy items
Potential interview questions
Text copied to clipboard!- Do you have experience with dry cleaning?
- Can you explain the process of cleaning a silk garment?
- How would you handle a customer complaint about a damaged garment?
- What steps would you take to remove a red wine stain from a white shirt?
- Can you perform basic sewing tasks, such as mending a tear or sewing a button?