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Title

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Housekeeping Attendant

Description

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We are looking for a dedicated and detail-oriented Housekeeping Attendant to join our hospitality team. As a Housekeeping Attendant, you will play a crucial role in ensuring that guest rooms, public areas, and back-of-house spaces are clean, organized, and welcoming. Your attention to detail and commitment to cleanliness will directly impact the guest experience and satisfaction. The ideal candidate will have a strong work ethic, the ability to work independently or as part of a team, and a passion for maintaining high standards of hygiene and presentation. You will be responsible for performing a variety of cleaning activities such as sweeping, mopping, dusting, and polishing. You should be able to work quickly without compromising quality and be able to follow all health and safety guidelines. In this role, you will interact with guests and other staff members, so a friendly and professional demeanor is essential. You will also be expected to report any maintenance issues or safety hazards to the appropriate department. Flexibility in working hours, including weekends and holidays, is often required. This position is ideal for individuals who take pride in their work and enjoy creating a clean and comfortable environment for others. Whether you are looking to start a career in hospitality or seeking a stable and rewarding job, this role offers valuable experience and opportunities for growth within the industry.

Responsibilities

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  • Clean and tidy guest rooms, bathrooms, and public areas
  • Replace linens, towels, and amenities as needed
  • Vacuum carpets and mop floors
  • Dust furniture and fixtures
  • Report any maintenance issues or safety hazards
  • Restock cleaning supplies and housekeeping carts
  • Follow all health and safety regulations
  • Respond to guest requests in a timely and courteous manner
  • Ensure all rooms meet hotel standards before guest check-in
  • Assist with laundry duties as required

Requirements

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  • High school diploma or equivalent preferred
  • Previous housekeeping or cleaning experience is a plus
  • Ability to work independently and as part of a team
  • Strong attention to detail and organizational skills
  • Good physical condition and stamina
  • Ability to follow instructions and safety guidelines
  • Flexible schedule including weekends and holidays
  • Basic communication skills in English
  • Professional and courteous attitude
  • Reliable and punctual

Potential interview questions

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  • Do you have any previous housekeeping experience?
  • Are you available to work weekends and holidays?
  • Can you perform physical tasks such as lifting and bending?
  • How do you handle guest complaints or requests?
  • Are you comfortable working independently?
  • Do you have reliable transportation to and from work?
  • What does cleanliness mean to you?
  • How do you prioritize tasks during a busy shift?
  • Are you familiar with cleaning chemicals and safety procedures?
  • Can you provide references from previous employers?