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Title
Text copied to clipboard!Computer Technician
Description
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We are looking for a skilled Computer Technician to join our IT team. The ideal candidate will be responsible for installing, maintaining, and repairing computers and networks, ensuring that these critical tools are always available and functioning efficiently. As a Computer Technician, you will play a key role in the smooth operation of our business by providing technical support and ensuring the health of our IT infrastructure. Your duties will include hardware and software installations, system configurations, troubleshooting, and providing consultation to our staff on IT best practices. You will work closely with other IT professionals to diagnose hardware and software issues, perform regular maintenance, and implement system upgrades as necessary. The successful candidate will have a strong understanding of computer systems and networks, a problem-solving attitude, and excellent communication skills. This role requires staying updated on the latest technology trends and being able to work in a fast-paced environment. If you are passionate about IT, committed to continuous learning, and enjoy working in a team-oriented environment, we would like to meet you.
Responsibilities
Text copied to clipboard!- Install, configure, and upgrade PC software and operating systems.
- Diagnose and troubleshoot hardware and software issues.
- Perform regular maintenance tasks to ensure system performance.
- Assist with network setup and troubleshooting, including routers, switches, and firewalls.
- Provide technical support to users and staff.
- Manage inventory of IT assets and supplies.
- Ensure security of data, network access, and backup systems.
- Document all technical procedures and user guides.
- Collaborate with other IT professionals to manage large-scale projects.
- Stay updated on new technology trends and security standards.
- Recommend improvements to increase system efficiency.
- Conduct electrical safety checks on computer equipment.
- Assist in the development and implementation of IT policies and procedures.
- Train staff on new technologies and IT best practices.
- Monitor system performance and manage system updates.
- Handle data migrations and backups.
- Resolve technical issues in a timely manner.
- Participate in disaster recovery and business continuity planning.
Requirements
Text copied to clipboard!- Proven experience as a Computer Technician or similar role.
- Strong knowledge of computer systems, networks, and commonly used software.
- Familiarity with electronic equipment, hardware tools, and applications.
- Excellent problem-solving and critical thinking skills.
- Good knowledge of internet security and data privacy principles.
- Certification in IT, computer science, or relevant field is a plus.
- Experience with LAN/WAN networks.
- Ability to manage multiple tasks simultaneously.
- Strong communication and interpersonal skills.
- Ability to perform physically demanding tasks, such as lifting heavy equipment.
- Willingness to learn and adapt to new technologies.
- Experience with database management and configuration.
- Knowledge of system vulnerabilities and security issues.
- Attention to detail and precision.
- Availability to perform off-hours tasks when necessary.
- Experience with cloud services and virtualization technologies.
- Understanding of ITIL practices.
- Ability to work in a team and independently.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with troubleshooting hardware and software issues?
- How do you stay updated with the latest technology and security trends?
- Describe a challenging IT project you worked on and how you managed it.
- How do you prioritize your tasks when handling multiple support tickets?
- Can you explain a time when you had to explain technical details to a non-technical audience?
- What is your approach to maintaining data security and privacy?
- How do you handle stressful situations when technology fails?
- What certifications do you currently hold that are relevant to this position?
- How do you ensure the physical safety of yourself and the equipment while performing repairs?
- Describe your experience with network configurations and troubleshooting.