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Title
Text copied to clipboard!Desktop Support Technician
Description
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We are looking for a skilled Desktop Support Technician to join our IT team. In this role, you will be responsible for providing technical assistance to our staff and troubleshooting a variety of computer issues. You will be the first point of contact for technical inquiries, and you will use your technical knowledge and expertise to solve problems and ensure the smooth operation of our computer systems. You will also be responsible for installing and configuring hardware and software, and managing our servers and networks. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for technology.
Responsibilities
Text copied to clipboard!- Providing technical support to staff
- Troubleshooting computer issues
- Installing and configuring hardware and software
- Managing servers and networks
- Maintaining computer systems and networks
- Training staff on new technologies
- Updating and maintaining IT inventory
- Performing regular system updates
- Monitoring system performance
- Ensuring data security and privacy
Requirements
Text copied to clipboard!- Bachelor's degree in Computer Science or related field
- Proven experience as a Desktop Support Technician
- Strong knowledge of computer systems and networks
- Excellent problem-solving skills
- Good communication skills
- Ability to work independently and as part of a team
- Attention to detail
- Knowledge of data privacy regulations
- Experience with server management
- Certification in Microsoft, Linux, or Cisco is a plus
Potential interview questions
Text copied to clipboard!- What is your experience with server management?
- How do you handle data privacy and security?
- Can you describe a time when you had to solve a difficult technical problem?
- How do you stay updated on new technologies and trends?
- What certifications do you hold?