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Title
Text copied to clipboard!Conversation Designer
Description
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We are looking for a Conversation Designer to join our team and help shape the future of human-computer interaction. As a Conversation Designer, you will be responsible for creating intuitive, engaging, and effective conversational experiences across various platforms such as chatbots, voice assistants, and other AI-driven interfaces. You will collaborate closely with product managers, UX designers, developers, and linguists to ensure that the conversations are natural, user-friendly, and aligned with the brand’s tone and goals.
The ideal candidate has a strong background in linguistics, UX writing, or human-computer interaction, and is passionate about designing seamless and meaningful user experiences. You should be comfortable working in a fast-paced environment and be able to translate complex requirements into simple, conversational flows. Your work will directly impact how users interact with our products and services, making their experiences more efficient and enjoyable.
You will be expected to conduct user research, analyze conversational data, and iterate on designs based on feedback and performance metrics. You will also be responsible for writing dialogue scripts, defining conversation logic, and ensuring consistency in voice and tone. Familiarity with conversational AI platforms and tools is a plus.
This role requires creativity, empathy, and a deep understanding of how people communicate. If you are excited about shaping the future of digital conversations and making technology more human, we would love to hear from you.
Responsibilities
Text copied to clipboard!- Design conversational flows for chatbots and voice assistants
- Collaborate with cross-functional teams to define user needs
- Write and edit dialogue scripts that reflect brand voice
- Conduct user research and usability testing
- Analyze conversation data to improve user experience
- Define intents, entities, and conversation logic
- Ensure consistency in tone, style, and language
- Work with developers to implement and test designs
- Stay updated on trends in conversational AI
- Document design guidelines and best practices
Requirements
Text copied to clipboard!- Bachelor’s degree in Linguistics, UX Design, HCI, or related field
- 2+ years of experience in conversation design or UX writing
- Strong understanding of natural language processing concepts
- Excellent writing and editing skills
- Experience with conversational AI platforms (e.g., Dialogflow, Rasa)
- Ability to analyze data and user feedback
- Strong collaboration and communication skills
- Attention to detail and user-centric mindset
- Familiarity with voice UI design principles
- Portfolio showcasing relevant work
Potential interview questions
Text copied to clipboard!- Can you describe your experience with conversation design?
- What tools or platforms have you used for building conversational interfaces?
- How do you ensure a consistent tone and voice across conversations?
- Describe a time you improved a chatbot or voice assistant based on user feedback.
- How do you approach writing dialogue for different user personas?
- What challenges have you faced in conversation design and how did you overcome them?
- How do you collaborate with developers and product teams?
- What metrics do you use to evaluate the success of a conversational experience?
- Can you share an example of a conversational flow you designed?
- How do you stay current with trends in conversational AI?
