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Title

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Deli Clerk

Description

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We are looking for a dedicated and customer-focused Deli Clerk to join our team. In this role, you will be the face of our deli department, ensuring that our customers receive outstanding service and quality products. Your responsibilities will include slicing meats and cheeses, preparing sandwiches and salads, maintaining cleanliness and sanitation standards, and managing inventory. The ideal candidate will have a passion for food, a commitment to excellent customer service, and the ability to work efficiently in a fast-paced environment. You will play a crucial role in creating a welcoming and friendly atmosphere for our customers, providing product recommendations, and answering any questions they may have. Whether you are arranging deli displays, restocking products, or ensuring that all food safety regulations are followed, your work will be key to our deli department's success. We value team members who are eager to learn, flexible in their duties, and always willing to go the extra mile to meet our customers' needs. If you are looking for an opportunity to develop your skills in the food service industry and make a positive impact on daily operations, we would love to hear from you.

Responsibilities

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  • Greet customers and provide excellent customer service.
  • Slice, weigh, and package a variety of meats and cheeses.
  • Prepare fresh sandwiches, salads, and other deli items according to customer orders.
  • Maintain cleanliness and organization of the deli counter, storage areas, and equipment.
  • Follow all food safety and sanitation guidelines.
  • Restock deli products and ensure displays are attractive and inviting.
  • Assist customers with product selection and provide recommendations.
  • Conduct regular inventory checks and place orders as needed.
  • Operate cash registers and handle financial transactions accurately.
  • Collaborate with team members to meet daily sales targets and operational goals.
  • Handle customer inquiries and resolve any issues with a positive attitude.
  • Participate in training and development opportunities.
  • Monitor expiration dates and manage product rotation to minimize waste.
  • Assist in the preparation of catering orders or special events.
  • Adapt to changing customer volumes and work demands.
  • Ensure compliance with all company policies and procedures.

Requirements

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  • High school diploma or equivalent.
  • Previous experience in a deli, retail, or customer service position is preferred.
  • Knowledge of food safety and handling procedures.
  • Ability to operate deli equipment safely (e.g., slicers, ovens, scales).
  • Strong communication and interpersonal skills.
  • Ability to stand for extended periods and lift up to 50 pounds.
  • Flexibility to work various shifts, including weekends and holidays.
  • Attention to detail and ability to multitask.
  • Positive attitude and willingness to learn.
  • Basic math skills for handling cash and making change.

Potential interview questions

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  • Can you describe your previous experience in food service or customer service?
  • How would you handle a situation where a customer is unhappy with their order?
  • What do you think is the most important aspect of food safety?
  • Can you give an example of a time when you had to work under pressure?
  • How do you prioritize tasks when the deli is extremely busy?
  • What interests you about working in our deli department?
  • How do you stay informed about new products and trends in the food industry?
  • Describe a time when you went above and beyond for a customer.