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Title

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Deli Clerk

Description

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We are looking for a dedicated and customer-focused Deli Clerk to join our team. As a Deli Clerk, you will be responsible for providing exceptional service to our customers, ensuring that the deli counter is well-stocked, clean, and organized. You will assist customers with their deli purchases, including slicing meats and cheeses, preparing sandwiches, and packaging products. Your role will also involve maintaining food safety standards, handling cash transactions, and keeping accurate records of inventory. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. You should be knowledgeable about the products we offer and be able to make recommendations to customers based on their preferences. Additionally, you will be responsible for setting up and breaking down the deli counter, ensuring that all equipment is properly sanitized, and adhering to all health and safety regulations. If you have a passion for food and enjoy interacting with people, this is the perfect opportunity for you to join a dynamic team and contribute to a positive shopping experience for our customers.

Responsibilities

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  • Assist customers with deli purchases and provide excellent customer service.
  • Slice meats and cheeses to customer specifications.
  • Prepare sandwiches and other deli items.
  • Maintain a clean and organized deli counter.
  • Ensure all products are properly labeled and priced.
  • Monitor and replenish inventory as needed.
  • Handle cash transactions and operate the cash register.
  • Adhere to food safety and sanitation guidelines.
  • Set up and break down the deli counter daily.
  • Assist with special orders and catering requests.
  • Provide product recommendations to customers.
  • Keep accurate records of sales and inventory.
  • Collaborate with team members to ensure efficient operations.
  • Report any equipment malfunctions or safety concerns.
  • Participate in training and development opportunities.

Requirements

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  • High school diploma or equivalent.
  • Previous experience in a deli or food service environment preferred.
  • Excellent customer service skills.
  • Ability to operate deli equipment safely.
  • Strong communication and interpersonal skills.
  • Attention to detail and accuracy.
  • Ability to work in a fast-paced environment.
  • Basic math skills for handling cash transactions.
  • Knowledge of food safety and sanitation standards.
  • Ability to stand for extended periods and lift up to 50 pounds.
  • Flexibility to work various shifts, including weekends and holidays.
  • Friendly and approachable demeanor.
  • Ability to work independently and as part of a team.
  • Willingness to learn and adapt to new tasks.

Potential interview questions

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  • Can you describe your previous experience working in a deli or food service environment?
  • How do you ensure excellent customer service in a busy setting?
  • What steps do you take to maintain food safety and sanitation standards?
  • How do you handle a situation where a customer is dissatisfied with their purchase?
  • Can you provide an example of a time when you had to work as part of a team to achieve a goal?
  • How do you prioritize tasks when working in a fast-paced environment?
  • What do you do to stay organized and ensure accuracy in your work?
  • How do you handle cash transactions and ensure there are no discrepancies?
  • Can you describe a time when you had to deal with a difficult customer and how you resolved the situation?
  • What motivates you to work in the food and beverage industry?
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