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Title
Text copied to clipboard!Dental Practice Coordinator
Description
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We are looking for a dedicated Dental Practice Coordinator to oversee and streamline the daily operations of our dental clinic. This role is pivotal in ensuring that the practice runs efficiently, providing excellent patient care and maintaining smooth communication between staff and patients. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously. Responsibilities include scheduling appointments, managing patient records, coordinating with dental professionals, handling billing and insurance claims, and ensuring compliance with healthcare regulations. The Dental Practice Coordinator acts as a liaison between patients and dental staff, addressing inquiries and resolving issues promptly. This position requires excellent interpersonal skills, proficiency in dental practice management software, and a commitment to maintaining a welcoming and professional environment. If you are passionate about healthcare administration and enjoy working in a dynamic team setting, we encourage you to apply for this vital role in our dental practice.
Responsibilities
Text copied to clipboard!- Manage daily scheduling of patient appointments and staff shifts.
- Maintain accurate and confidential patient records.
- Coordinate communication between dentists, hygienists, and administrative staff.
- Handle billing processes and insurance claim submissions.
- Ensure compliance with healthcare regulations and safety standards.
- Address patient inquiries and resolve scheduling or service issues.
- Oversee inventory management of dental supplies and equipment.
- Assist in marketing and patient outreach initiatives.
- Train and support new administrative staff members.
- Prepare reports on practice performance and patient feedback.
Requirements
Text copied to clipboard!- Proven experience in dental office administration or healthcare coordination.
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Familiarity with dental practice management software.
- Knowledge of dental terminology and procedures is a plus.
- Ability to handle sensitive patient information confidentially.
- Problem-solving skills and attention to detail.
- High school diploma or equivalent; further education in healthcare administration preferred.
- Ability to work collaboratively in a team environment.
- Flexibility to adapt to changing priorities and schedules.
Potential interview questions
Text copied to clipboard!- What experience do you have in managing dental office operations?
- How do you handle scheduling conflicts or patient complaints?
- Are you familiar with dental billing and insurance processes?
- Describe your experience with healthcare compliance and regulations.
- How do you prioritize tasks in a busy work environment?
- What dental practice management software have you used?
- Can you provide an example of how you improved office efficiency?
- How do you ensure patient confidentiality and data security?
