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Title
Text copied to clipboard!Director of Quality Management
Description
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We are looking for a highly experienced and dedicated Director of Quality Management to join our team. The successful candidate will be responsible for developing, implementing, and maintaining our quality management systems. This includes setting quality goals, establishing policies and procedures, and ensuring compliance with industry standards and regulations. The Director of Quality Management will also be responsible for training and managing a team of quality assurance professionals, conducting audits, and working closely with other departments to ensure quality throughout the organization. The ideal candidate will have a strong background in quality management, excellent leadership skills, and a keen eye for detail.
Responsibilities
Text copied to clipboard!- Develop and implement quality management systems
- Set quality goals and establish policies and procedures
- Ensure compliance with industry standards and regulations
- Train and manage a team of quality assurance professionals
- Conduct audits and identify areas for improvement
- Work closely with other departments to ensure quality throughout the organization
- Monitor and analyze quality performance
- Investigate and address customer complaints regarding quality
- Prepare and present quality reports to senior management
- Stay up-to-date with latest quality management best practices and technologies
Requirements
Text copied to clipboard!- Bachelor's degree in Business Administration or related field
- Proven experience in quality management
- Strong knowledge of quality management systems and standards
- Excellent leadership and team management skills
- Strong analytical and problem-solving skills
- Excellent communication and presentation skills
- Attention to detail
- Ability to handle multiple projects simultaneously
- Proficiency in Microsoft Office and quality management software
- Certification in quality management is a plus
Potential interview questions
Text copied to clipboard!- What is your experience with developing and implementing quality management systems?
- How do you handle non-compliance with quality standards?
- Can you describe a time when you improved the quality performance of an organization?
- How do you stay up-to-date with the latest quality management best practices and technologies?
- How do you handle customer complaints regarding quality?