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Title

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Quality Manager

Description

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We are looking for a dedicated and meticulous Quality Manager to join our team. The Quality Manager will be responsible for inspecting the final product to ensure it has been built with compliance to legal standards and meets customer expectations. A great Quality Manager is thorough and observant with an eye for detail. They must fully understand the requirements for the product or service and have a sense of responsibility towards our potential and existing customers as well as the competition. The goal is to help preserve our reputation by ensuring that our products and services are capable to drive sustainable growth.

Responsibilities

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  • Understand customer needs and requirements to develop effective quality control processes.
  • Devise and review specifications for products or processes.
  • Set requirements for raw material or intermediate products for suppliers and monitor their compliance.
  • Solicit feedback from customers to assess whether their requirements are met.
  • Submit detailed reports to appropriate executives.
  • Be on the lookout for opportunities for improvement and develop new efficient procedures.

Requirements

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  • Proven experience as a quality manager.
  • Conscientious and responsible.
  • A keen eye for detail and a results driven approach.
  • Outstanding communication skills.
  • Excellent organizational and leadership skills.
  • Proficient in MS Office.
  • In depth understanding of quality control procedures and relevant legal standards.
  • Certification of quality control is a strong advantage (ISO 9000 etc.)

Potential interview questions

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  • How do you handle communication within the team and with other departments?
  • Can you describe a time when you had to make a difficult decision regarding product quality?
  • How do you ensure that your team meets quality standards and adheres to quality processes?
  • What strategies do you use to motivate your team?
  • How do you handle conflict within your team?