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Title
Text copied to clipboard!Ecommerce Specialist
Description
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We are looking for an experienced and detail-oriented Ecommerce Specialist to join our growing digital team. The ideal candidate will be responsible for managing and optimizing our online sales platforms, ensuring a seamless customer experience, and driving revenue growth through strategic planning and execution. This role requires a deep understanding of ecommerce platforms, digital marketing, analytics, and customer behavior.
As an Ecommerce Specialist, you will oversee the day-to-day operations of our ecommerce websites, including product listings, pricing, promotions, and inventory management. You will collaborate with marketing, sales, and IT teams to implement effective strategies that enhance user experience and increase conversion rates. Your ability to analyze data and identify trends will be critical in making informed decisions that align with our business goals.
You should be proficient in using ecommerce platforms such as Shopify, Magento, WooCommerce, or similar, and have experience with tools like Google Analytics, SEO, SEM, and email marketing platforms. A strong understanding of UX/UI principles, A/B testing, and customer journey mapping is also essential.
The successful candidate will be a self-starter with excellent communication skills, capable of managing multiple projects simultaneously and adapting to a fast-paced environment. If you are passionate about ecommerce and have a proven track record of driving online sales, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Manage and update ecommerce websites and product listings
- Optimize product pages for SEO and conversion
- Monitor and analyze website performance and sales metrics
- Coordinate with marketing teams to execute promotional campaigns
- Ensure accurate inventory and pricing across platforms
- Implement A/B testing and UX improvements
- Collaborate with customer service to resolve online order issues
- Generate reports and insights to support business decisions
- Stay updated on ecommerce trends and best practices
- Manage third-party integrations and plugins
Requirements
Text copied to clipboard!- Bachelor’s degree in Marketing, Business, or related field
- 2+ years of experience in ecommerce or digital marketing
- Proficiency in ecommerce platforms like Shopify or Magento
- Strong analytical and problem-solving skills
- Experience with SEO, SEM, and Google Analytics
- Excellent written and verbal communication skills
- Ability to manage multiple projects and meet deadlines
- Knowledge of UX/UI principles and A/B testing
- Familiarity with email marketing tools and CRM systems
- Attention to detail and strong organizational skills
Potential interview questions
Text copied to clipboard!- What ecommerce platforms have you worked with?
- How do you optimize product listings for SEO?
- Can you describe a successful ecommerce campaign you managed?
- How do you handle inventory discrepancies online?
- What tools do you use to analyze ecommerce performance?
- How do you stay current with ecommerce trends?
- Describe your experience with A/B testing.
- How do you ensure a seamless customer experience online?
- What challenges have you faced in ecommerce and how did you overcome them?
- Are you comfortable working cross-functionally with other departments?
