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Title
Text copied to clipboard!Email Administrator
Description
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We are looking for an Email Administrator to oversee and manage our organization's email systems. The ideal candidate will be responsible for ensuring the reliability, security, and efficiency of email communications. This role involves configuring, monitoring, and troubleshooting email servers, implementing security measures, and providing support to users. The Email Administrator will work closely with IT teams to optimize email performance, prevent spam and phishing attacks, and ensure compliance with company policies and industry regulations.
Key responsibilities include managing email servers, configuring email security protocols, and troubleshooting email-related issues. The candidate should have experience with email platforms such as Microsoft Exchange, Google Workspace, or other enterprise email solutions. Additionally, they should be familiar with email security best practices, including encryption, spam filtering, and authentication protocols like SPF, DKIM, and DMARC.
The Email Administrator will also be responsible for user account management, including creating, modifying, and deactivating email accounts as needed. They will provide technical support to employees, assisting with email access issues, configuration problems, and security concerns. Regular monitoring and reporting on email system performance, security threats, and usage trends will be required to ensure optimal functionality.
To succeed in this role, the candidate should have strong problem-solving skills, attention to detail, and the ability to work independently. They should be knowledgeable about email compliance regulations such as GDPR and HIPAA, ensuring that the organization's email communications adhere to legal and security standards.
This position offers an opportunity to work in a dynamic IT environment, contributing to the organization's communication infrastructure. If you have a passion for email administration, security, and system optimization, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Manage and maintain email servers and systems.
- Implement and monitor email security measures.
- Troubleshoot email-related issues and provide technical support.
- Configure and optimize email performance.
- Ensure compliance with email security and privacy regulations.
- Monitor email traffic and prevent spam and phishing attacks.
- Manage user accounts and access permissions.
- Generate reports on email system performance and security.
Requirements
Text copied to clipboard!- Bachelor’s degree in IT, Computer Science, or related field.
- Experience with email platforms like Microsoft Exchange or Google Workspace.
- Knowledge of email security protocols (SPF, DKIM, DMARC).
- Familiarity with email compliance regulations (GDPR, HIPAA).
- Strong troubleshooting and problem-solving skills.
- Ability to work independently and manage multiple tasks.
- Experience with email encryption and spam filtering solutions.
- Excellent communication and documentation skills.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with email server management?
- How do you handle email security threats such as phishing attacks?
- What steps do you take to optimize email system performance?
- Have you worked with email compliance regulations before?
- How do you troubleshoot email delivery issues?
- What tools do you use for monitoring email security?
- Can you explain the importance of SPF, DKIM, and DMARC?
- How do you manage user email accounts and permissions?