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Title
Text copied to clipboard!Hair Salon Assistant Manager
Description
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We are looking for a Hair Salon Assistant Manager to support the daily operations of our dynamic and customer-focused salon. This role is ideal for someone with a passion for the beauty industry, strong leadership skills, and a commitment to providing excellent customer service. As the Assistant Manager, you will work closely with the Salon Manager to ensure smooth operations, manage staff schedules, maintain inventory, and uphold the salon’s high standards of cleanliness and professionalism.
In this role, you will be responsible for supervising stylists and support staff, assisting with hiring and training new employees, and ensuring that all team members adhere to company policies and procedures. You will also help manage client appointments, resolve customer concerns, and contribute to marketing and promotional efforts to attract and retain clients.
A successful candidate will have previous experience in a salon environment, strong organizational skills, and the ability to multitask in a fast-paced setting. You should be comfortable using salon management software and have a good understanding of hair care products and services. Excellent communication and interpersonal skills are essential, as you will be interacting with both clients and team members on a daily basis.
This is a full-time position that may require evening and weekend availability. We offer a supportive work environment, opportunities for professional growth, and competitive compensation. If you are enthusiastic about the beauty industry and ready to take the next step in your career, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Assist the Salon Manager in daily operations
- Supervise and support salon staff
- Manage client appointments and scheduling
- Handle customer inquiries and resolve complaints
- Monitor inventory and order supplies as needed
- Ensure cleanliness and organization of the salon
- Train and onboard new employees
- Support marketing and promotional activities
- Maintain accurate records and reports
- Ensure compliance with health and safety regulations
Requirements
Text copied to clipboard!- High school diploma or equivalent
- Previous experience in a salon or customer service role
- Strong leadership and organizational skills
- Excellent communication and interpersonal abilities
- Familiarity with salon management software
- Ability to multitask in a fast-paced environment
- Knowledge of hair care products and services
- Availability to work evenings and weekends
- Attention to detail and problem-solving skills
- Professional appearance and demeanor
Potential interview questions
Text copied to clipboard!- Do you have previous experience working in a salon?
- Are you comfortable supervising and training staff?
- Can you work evenings and weekends as needed?
- How do you handle customer complaints?
- Are you familiar with any salon management software?
- What strategies do you use to manage inventory?
- How do you ensure a clean and organized workspace?
- Have you ever contributed to a marketing campaign?
- What motivates you to work in the beauty industry?
- How do you stay updated on hair care trends?
