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Title

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Haven Operations Manager

Description

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We are looking for an experienced Haven Operations Manager responsible for coordinating and optimizing all operational activities within the port. This role requires strong leadership skills, excellent organizational abilities, and in-depth knowledge of port logistics and regulations. The Haven Operations Manager ensures efficient flow of goods, compliance with safety regulations, and maintains relationships with various stakeholders such as transport companies, customs, and government agencies. Additionally, it is important to continuously improve processes and implement innovative solutions to increase operational efficiency. The ideal candidate has experience leading teams, managing budgets, and solving complex operational challenges. Communication skills are crucial as this position involves extensive interaction with internal and external parties. Furthermore, knowledge of IT systems used in the port is a plus. The Haven Operations Manager plays a key role in ensuring a safe, sustainable, and profitable port environment.

Responsibilities

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  • Leading the operational port staff
  • Coordinating goods flows and logistics processes
  • Ensuring compliance with safety and environmental regulations
  • Maintaining contacts with transport companies, customs, and authorities
  • Analyzing and improving operational processes
  • Managing budgets and operational costs
  • Reporting to senior management
  • Implementing new technologies and systems
  • Managing incidents and solving problems
  • Organizing training and safety instructions

Requirements

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  • Bachelor's degree in logistics, business administration or related field
  • Proven experience in port management or logistics
  • Strong leadership and communication skills
  • Knowledge of relevant laws and regulations
  • Experience with budget management
  • Problem-solving skills and stress resistance
  • Good command of Dutch and English
  • Experience with IT systems in logistics is an advantage
  • Willingness to work in shifts
  • Result-oriented and proactive

Potential interview questions

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  • What experience do you have managing port operations?
  • How do you handle unexpected operational problems?
  • Which safety measures do you consider essential in a port environment?
  • How do you ensure good collaboration with external partners?
  • Can you give an example of a process improvement you implemented?
  • How do you manage budgets within your department?
  • Which IT systems have you used in previous roles?
  • How do you motivate your team during busy periods?