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Title

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Head of Commercial Operations

Description

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We are looking for a dedicated Head of Commercial Operations to strategically manage and optimize the commercial activities of our company. In this key role, you will be responsible for developing and implementing business strategies that drive growth and profitability. You will coordinate various departments such as sales, marketing, customer service, and product management to ensure all commercial objectives are met. Your tasks include identifying market opportunities, maintaining customer relationships, and exploring new business areas. Additionally, you will analyze market trends and competitor activities to make informed decisions and secure the company's competitiveness. You will lead a team of professionals, foster their development, and ensure efficient collaboration. Furthermore, you will be responsible for budgeting and controlling the commercial departments. The position requires strong leadership skills, strategic thinking, and a deep understanding of business operations. If you are a proactive individual with excellent communication skills and enjoy managing complex business processes, we look forward to your application.

Responsibilities

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  • Develop and implement commercial strategies
  • Coordinate sales, marketing, and customer service departments
  • Analyze market trends and competitor activities
  • Maintain and expand customer relationships
  • Lead and develop the commercial team
  • Plan budgets and control commercial areas
  • Identify new business opportunities
  • Ensure achievement of sales targets
  • Optimize business processes
  • Report to executive management

Requirements

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  • Degree in business administration or related field
  • Several years of experience in a senior commercial role
  • Strong leadership and communication skills
  • Strategic and analytical thinking
  • Experience in budgeting and controlling
  • Knowledge of sales and marketing
  • Fluent in German and English
  • High initiative and responsibility
  • Team-oriented working style
  • Flexibility and resilience

Potential interview questions

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  • What experience do you have leading commercial teams?
  • How do you handle market changes?
  • Describe a successful strategy you implemented.
  • How do you motivate your team?
  • How do you manage conflicts within the team?
  • What methods do you use to analyze market trends?
  • How do you ensure sales targets are met?
  • How do you integrate customer feedback into your business strategy?
  • What role does digitalization play in your work?
  • How do you handle budget overruns?