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Title

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Head of Group Quality Assurance

Description

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We are looking for a seasoned professional to join our team as the Head of Group Quality Assurance. In this role, you will be responsible for overseeing and managing all quality assurance processes and systems across the organization. You will work closely with various departments to ensure that our products and services meet the highest standards of quality. You will also be responsible for developing and implementing quality assurance policies and procedures, conducting audits, and identifying areas for improvement. The ideal candidate will have a strong background in quality assurance, excellent leadership skills, and a keen eye for detail. This is a critical role that requires a strategic thinker with a strong understanding of quality assurance principles and practices.

Responsibilities

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  • Develop and implement quality assurance policies and procedures.
  • Conduct regular audits to ensure compliance with quality standards.
  • Identify areas for improvement and implement corrective actions.
  • Work closely with various departments to ensure quality standards are met.
  • Manage and oversee all quality assurance processes and systems.
  • Provide leadership and guidance to the quality assurance team.
  • Monitor and analyze quality performance metrics.
  • Ensure compliance with industry regulations and standards.
  • Coordinate with external quality assurance auditors and technicians.
  • Develop and manage the quality assurance budget.

Requirements

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  • Bachelor's degree in Quality Assurance, Business Administration, or related field.
  • Minimum of 10 years' experience in a quality assurance role.
  • Strong knowledge of quality assurance principles and practices.
  • Excellent leadership and management skills.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong attention to detail.
  • Proficiency in quality assurance software and tools.
  • Certification in Quality Assurance is a plus.

Potential interview questions

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  • What is your approach to developing and implementing quality assurance policies and procedures?
  • Can you describe a time when you identified a major quality issue and how you resolved it?
  • How do you ensure compliance with industry regulations and standards?
  • Can you describe your experience with quality assurance software and tools?
  • How do you handle non-compliance issues?