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Title

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Healthcare Claims Specialist

Description

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We are looking for a detail-oriented and experienced Healthcare Claims Specialist to join our team. In this role, you will be responsible for managing and processing healthcare insurance claims. You will work closely with healthcare providers and insurance companies to ensure that all claims are processed accurately and in a timely manner. You will also be responsible for reviewing and resolving any claim disputes or discrepancies. The ideal candidate for this position has a strong understanding of healthcare insurance policies and procedures, excellent analytical skills, and the ability to effectively communicate with various stakeholders. This is a critical role in our organization and requires a high level of accuracy and attention to detail.

Responsibilities

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  • Processing and managing healthcare insurance claims
  • Working closely with healthcare providers and insurance companies
  • Reviewing and resolving claim disputes or discrepancies
  • Ensuring all claims are processed accurately and in a timely manner
  • Maintaining accurate records of all claims
  • Communicating with patients about their claims status
  • Identifying and reporting trends in claim processing
  • Staying up-to-date with changes in healthcare insurance policies and procedures
  • Providing excellent customer service to all stakeholders
  • Working collaboratively with the healthcare and insurance teams

Requirements

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  • Bachelor's degree in Healthcare Administration, Business Administration, or related field
  • Previous experience in healthcare claims processing
  • Strong understanding of healthcare insurance policies and procedures
  • Excellent analytical and problem-solving skills
  • Strong communication and interpersonal skills
  • High level of accuracy and attention to detail
  • Ability to work in a fast-paced environment
  • Proficiency in Microsoft Office Suite and healthcare management software
  • Strong organizational and multitasking skills
  • Ability to maintain confidentiality of sensitive information

Potential interview questions

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  • Can you describe your experience with healthcare claims processing?
  • How do you handle claim disputes or discrepancies?
  • Can you discuss a time when you identified a trend in claim processing?
  • How do you stay up-to-date with changes in healthcare insurance policies and procedures?
  • Can you describe a time when you had to communicate with a patient about their claims status?