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Title

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Claims Adjuster

Description

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We are looking for a detail-oriented and experienced Claims Adjuster to join our team. The successful candidate will be responsible for investigating, evaluating, and settling insurance claims. This involves interviewing claimants, witnesses, and experts; inspecting property damage; reviewing factual information to prepare a detailed evaluation of the claim; negotiating settlements; and making recommendations for legal action when necessary. The Claims Adjuster will also be responsible for maintaining a caseload, ensuring all claims are processed in a timely and efficient manner, and providing excellent customer service to our clients. This role requires strong analytical skills, excellent communication abilities, and a deep understanding of the insurance industry.

Responsibilities

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  • Investigate and process insurance claims.
  • Interview claimants, witnesses, and experts.
  • Inspect property damage.
  • Review factual information to prepare a detailed evaluation of the claim.
  • Negotiate settlements.
  • Make recommendations for legal action when necessary.
  • Maintain a caseload.
  • Ensure all claims are processed in a timely and efficient manner.
  • Provide excellent customer service to our clients.
  • Stay updated on industry trends and regulations.

Requirements

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  • Bachelor's degree in Business Administration or related field.
  • Previous experience as a Claims Adjuster.
  • Strong analytical skills.
  • Excellent communication abilities.
  • Deep understanding of the insurance industry.
  • Ability to manage a caseload.
  • Detail-oriented.
  • Strong negotiation skills.
  • Ability to work under pressure.
  • Knowledge of legal requirements related to insurance claims.

Potential interview questions

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  • How do you handle high-pressure situations?
  • Can you describe a time when you had to negotiate a settlement?
  • How do you stay updated on industry trends and regulations?
  • What strategies do you use to manage your caseload?
  • Can you describe a time when you had to make a recommendation for legal action?