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Title
Text copied to clipboard!Claims Specialist
Description
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We are looking for a detail-oriented and experienced Claims Specialist to join our team. The successful candidate will be responsible for reviewing, investigating, and managing insurance claims to ensure they are settled correctly. This includes determining the validity of the claim, assessing damage and loss, negotiating settlements, and authorizing payments. The Claims Specialist will also be responsible for maintaining accurate records of all claims, communicating with claimants, insurance providers, and legal counsel, and providing excellent customer service throughout the claims process. This role requires a strong understanding of insurance policies and procedures, excellent communication and negotiation skills, and the ability to manage multiple tasks in a fast-paced environment.
Responsibilities
Text copied to clipboard!- Review and process insurance claims.
- Investigate the circumstances surrounding the claim.
- Assess the damage and loss involved in the claim.
- Negotiate settlements with claimants.
- Authorize payments for valid claims.
- Maintain accurate records of all claims.
- Communicate with claimants, insurance providers, and legal counsel.
- Provide excellent customer service throughout the claims process.
- Stay updated on changes in insurance policies and procedures.
- Manage multiple tasks in a fast-paced environment.
Requirements
Text copied to clipboard!- Bachelor's degree in Business Administration or related field.
- Previous experience in a similar role.
- Strong understanding of insurance policies and procedures.
- Excellent communication and negotiation skills.
- Detail-oriented with strong analytical skills.
- Ability to manage multiple tasks and meet deadlines.
- Strong customer service skills.
- Proficiency in Microsoft Office Suite.
- Ability to work in a fast-paced environment.
- Strong problem-solving skills.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with insurance claims?
- How do you handle difficult claimants?
- Can you describe a time when you had to negotiate a settlement?
- How do you stay updated on changes in insurance policies and procedures?
- Can you describe a time when you had to manage multiple tasks in a fast-paced environment?