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Title

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Insurance Adjuster

Description

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We are looking for a detail-oriented Insurance Adjuster to investigate insurance claims on behalf of our company. The Insurance Adjuster will be responsible for interviewing claimants, witnesses, and medical professionals, reviewing police and hospital records, inspecting property damage to determine the extent of the company's liability. In addition to determining the validity of claims, the Insurance Adjuster will also negotiate settlements and authorize payments. To be successful as an Insurance Adjuster, you should have excellent analytical and negotiation skills. You should also be able to manage multiple tasks and deadlines effectively.

Responsibilities

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  • Investigate and process insurance claims filed by policyholders.
  • Inspect property damage to determine how much the company should pay for the loss.
  • Interview claimants, witnesses, and medical professionals.
  • Review police and hospital records.
  • Determine the validity of claims.
  • Negotiate settlements.
  • Authorize payments.
  • Prepare and present reports of investigations.
  • Handle and resolve complaints from policyholders.
  • Maintain records of claims.

Requirements

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  • Bachelor's degree in Business or related field.
  • Previous experience as an Insurance Adjuster.
  • Strong analytical and problem-solving skills.
  • Excellent negotiation skills.
  • Ability to manage multiple tasks and deadlines.
  • Strong interpersonal skills.
  • Proficiency in Microsoft Office.
  • Knowledge of insurance laws and regulations.
  • Ability to work independently.
  • Excellent written and verbal communication skills.

Potential interview questions

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  • How do you handle high-pressure situations?
  • Can you describe a time when you had to negotiate a difficult settlement?
  • How do you stay organized and manage your time?
  • What strategies do you use to investigate claims?
  • How do you handle complaints from policyholders?