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Title

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Hotel Room Attendant

Description

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We are looking for a dedicated and professional Hotel Room Attendant to join our hospitality team. You will be responsible for maintaining the cleanliness and overall appearance of hotel rooms and public areas. Your duties will include cleaning rooms, making beds, replenishing linens, cleaning bathrooms, vacuuming, dusting, and ensuring that all areas are clean and tidy. You will also be responsible for reporting any maintenance issues to the management team. The ideal candidate will have previous experience in a similar role, excellent attention to detail, and a strong work ethic. You should also have excellent customer service skills and the ability to work well under pressure. This is a great opportunity to join a dynamic and professional team in the hospitality industry.

Responsibilities

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  • Cleaning rooms and public areas
  • Making beds and replenishing linens
  • Cleaning bathrooms
  • Vacuuming and dusting
  • Reporting maintenance issues
  • Ensuring all areas are clean and tidy
  • Providing excellent customer service
  • Working well under pressure
  • Maintaining a professional appearance
  • Adhering to health and safety regulations

Requirements

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  • Previous experience in a similar role
  • Excellent attention to detail
  • Strong work ethic
  • Excellent customer service skills
  • Ability to work well under pressure
  • Professional appearance
  • Knowledge of cleaning products and procedures
  • Ability to lift heavy items
  • Good physical stamina
  • High school diploma or equivalent

Potential interview questions

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  • Do you have previous experience as a Hotel Room Attendant?
  • How do you handle pressure and stressful situations?
  • What do you consider to be the most important aspect of a Room Attendant's job?
  • How would you handle a situation where a guest was not satisfied with the cleanliness of their room?
  • Can you describe a time when you had to deal with a difficult guest and how you handled it?