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Title
Text copied to clipboard!Guest Room Attendant
Description
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We are looking for a dedicated and detail-oriented Guest Room Attendant to join our hospitality team. As a Guest Room Attendant, you will play a crucial role in ensuring that our guests have a comfortable and enjoyable stay by maintaining the cleanliness and orderliness of guest rooms and public areas. Your attention to detail and commitment to high standards of cleanliness will directly impact guest satisfaction and the overall reputation of our establishment.
In this role, you will be responsible for cleaning and servicing guest rooms according to established standards and procedures. This includes making beds, dusting, vacuuming, replenishing amenities, and ensuring bathrooms are spotless. You will also report any maintenance issues or lost and found items to the appropriate department. The ideal candidate will have a strong work ethic, the ability to work independently or as part of a team, and excellent time management skills. Previous experience in housekeeping or a similar role is preferred but not required, as training will be provided.
You must be able to interact professionally with guests and respond promptly to their requests, ensuring their needs are met with courtesy and efficiency. Flexibility to work various shifts, including weekends and holidays, is essential. Physical stamina is required, as the position involves standing, walking, bending, and lifting throughout the shift.
Joining our team as a Guest Room Attendant offers opportunities for growth within the hospitality industry, competitive compensation, and a supportive work environment. If you take pride in your work and are passionate about delivering exceptional guest experiences, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Clean and service guest rooms according to hotel standards
- Replenish room supplies such as towels, toiletries, and linens
- Report maintenance issues and safety hazards to management
- Respond promptly to guest requests and inquiries
- Ensure all assigned areas are clean, tidy, and presentable
- Follow health and safety regulations at all times
- Handle lost and found items appropriately
- Assist with cleaning public areas as needed
- Work efficiently to meet daily room quotas
- Maintain cleaning equipment and supplies
Requirements
Text copied to clipboard!- High school diploma or equivalent preferred
- Previous housekeeping experience is an advantage
- Ability to work flexible hours, including weekends and holidays
- Strong attention to detail and organizational skills
- Good communication and interpersonal skills
- Physical stamina to perform cleaning tasks
- Ability to work independently and as part of a team
- Professional appearance and attitude
- Basic understanding of cleaning chemicals and supplies
- Reliable and punctual
Potential interview questions
Text copied to clipboard!- Do you have previous housekeeping or cleaning experience?
- Are you able to work weekends and holidays?
- Can you perform physically demanding tasks for extended periods?
- How do you handle guest requests or complaints?
- Are you comfortable working independently?
- What motivates you to work in hospitality?
- How do you prioritize your cleaning tasks?
- Are you familiar with health and safety regulations?
- Can you provide references from previous employers?
- What is your availability for shifts?
