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Title

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Guest Room Attendant

Description

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We are looking for a dedicated and detail-oriented Guest Room Attendant to join our hospitality team. The successful candidate will be responsible for maintaining the cleanliness and overall appearance of guest rooms, ensuring that all rooms are in perfect condition for our guests. This includes making beds, cleaning bathrooms, replenishing supplies, and performing routine inspections. The Guest Room Attendant will also be responsible for reporting any maintenance issues or damages in the rooms. The ideal candidate will have previous experience in a similar role, excellent time management skills, and a strong commitment to providing exceptional service to our guests. This is a physically demanding role that requires the ability to work independently and efficiently.

Responsibilities

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  • Cleaning guest rooms and ensuring they are in perfect condition for guests.
  • Making beds and changing linens.
  • Cleaning bathrooms and replenishing toiletries.
  • Performing routine inspections of rooms.
  • Reporting any maintenance issues or damages in the rooms.
  • Replenishing room supplies such as coffee, tea, and toiletries.
  • Ensuring all rooms are stocked with necessary amenities.
  • Maintaining a clean and organized work area.
  • Adhering to all safety and hygiene standards.
  • Providing exceptional service to our guests.

Requirements

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  • Previous experience in a similar role.
  • Excellent time management skills.
  • Strong attention to detail.
  • Ability to work independently and efficiently.
  • Physical stamina and ability to lift heavy items.
  • Strong commitment to providing exceptional service.
  • Knowledge of cleaning products and procedures.
  • Ability to work a flexible schedule, including weekends and holidays.
  • High school diploma or equivalent.
  • Good communication skills.

Potential interview questions

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  • Do you have previous experience as a Guest Room Attendant?
  • How do you manage your time effectively?
  • Can you describe a time when you provided exceptional service to a guest?
  • How do you handle difficult or demanding guests?
  • Are you comfortable with the physical demands of this job?