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Title

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Hotel Housekeeper

Description

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We are looking for a dedicated and detail-oriented Hotel Housekeeper to join our hospitality team. As a Hotel Housekeeper, you will play a crucial role in ensuring that guest rooms and public areas are clean, tidy, and welcoming. Your attention to detail and commitment to cleanliness will directly impact the guest experience and satisfaction. The ideal candidate will have a strong work ethic, the ability to work independently, and a passion for providing exceptional service. You will be responsible for cleaning guest rooms, replenishing amenities, reporting maintenance issues, and ensuring that all areas meet the hotel’s high standards of cleanliness and presentation. This role requires physical stamina, time management skills, and a positive attitude. Daily tasks include making beds, vacuuming, dusting, sanitizing bathrooms, replacing linens and towels, and restocking supplies such as toiletries and beverages. You will also be expected to follow health and safety regulations, handle guest requests professionally, and report any lost and found items to the appropriate department. This position may require working on weekends, holidays, and during peak travel seasons. Previous housekeeping experience in a hotel or similar environment is preferred but not required, as training will be provided. If you take pride in your work and enjoy creating a clean and comfortable environment for others, we encourage you to apply. Join our team and help us deliver a memorable and pleasant stay for every guest.

Responsibilities

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  • Clean and tidy guest rooms and bathrooms
  • Replace used towels and linens with clean ones
  • Restock room amenities like toiletries, coffee, and water
  • Vacuum carpets, dust furniture, and sanitize surfaces
  • Report maintenance issues and safety hazards
  • Handle guest requests and respond promptly
  • Follow hotel policies and safety procedures
  • Maintain cleaning equipment and supplies
  • Log and report lost and found items
  • Ensure high standards of cleanliness and presentation

Requirements

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  • High school diploma or equivalent preferred
  • Previous housekeeping experience is a plus
  • Ability to work independently and as part of a team
  • Strong attention to detail and organizational skills
  • Physical stamina to perform repetitive tasks
  • Good communication and customer service skills
  • Flexibility to work weekends and holidays
  • Knowledge of cleaning chemicals and supplies
  • Ability to follow instructions and safety guidelines
  • Reliable and punctual with a positive attitude

Potential interview questions

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  • Do you have any previous housekeeping experience?
  • Are you available to work weekends and holidays?
  • Can you perform physically demanding tasks for extended periods?
  • How do you handle guest complaints or requests?
  • Are you familiar with hotel cleaning standards?
  • Do you have experience using cleaning equipment?
  • Can you work independently with minimal supervision?
  • What motivates you to work in housekeeping?
  • Have you ever worked in a hotel environment before?
  • Are you comfortable following strict cleanliness protocols?