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Title

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HR and Quality Assurance Manager

Description

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We are looking for a dedicated and experienced HR and Quality Assurance Manager to join our team. In this role, you will be responsible for overseeing all HR operations and ensuring that our company's quality standards are met. You will be involved in developing HR strategies, implementing HR policies and procedures, and managing our HR team. Additionally, you will be responsible for developing and implementing quality assurance policies, conducting audits, and analyzing data to improve our products and services. You will also be responsible for training our staff on quality assurance standards and procedures. The ideal candidate for this role is a strategic thinker with strong leadership skills and a deep understanding of HR and quality assurance principles.

Responsibilities

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  • Develop and implement HR strategies and initiatives
  • Manage the recruitment and selection process
  • Support current and future business needs through the development of our employees
  • Develop and monitor overall HR strategies, systems, and procedures
  • Nurture a positive working environment
  • Develop and implement quality assurance policies
  • Conduct audits and analyze data to improve our products and services
  • Train staff on quality assurance standards and procedures
  • Ensure legal compliance throughout HR management
  • Report to management and provide decision support through HR metrics

Requirements

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  • Proven working experience as HR manager or other HR executive
  • People oriented and results driven
  • Knowledge of HR systems and databases
  • Ability to architect strategy along with leadership skills
  • Excellent active listening, negotiation and presentation skills
  • Competence to build and effectively manage interpersonal relationships at all levels of the company
  • In-depth knowledge of labor law and HR best practices
  • Proven experience as a Quality Assurance Manager or relevant role
  • Thorough knowledge of methodologies of quality assurance and standards
  • Excellent numerical skills and understanding of data analysis/statistical methods

Potential interview questions

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  • How do you handle conflict resolution in the workplace?
  • Can you describe a time when you had to make a difficult decision and what was the outcome?
  • How do you ensure quality in your work?
  • What strategies do you use to motivate a team?
  • How do you handle performance evaluations?