Text copied to clipboard!
Title
Text copied to clipboard!Inflight Services Supervisor
Description
Text copied to clipboard!
We are looking for an experienced and dedicated Inflight Services Supervisor to join our team. This role involves overseeing and managing all aspects of inflight services, including food and beverage services, cabin crew management, passenger comfort, and safety procedures. The successful candidate will be responsible for ensuring that all inflight services are delivered to the highest standards of quality and efficiency, in compliance with company policies and aviation regulations. They will also be responsible for training and supervising cabin crew members, coordinating with other departments, and handling any inflight issues or emergencies that may arise. This is a challenging and rewarding role that requires strong leadership skills, excellent communication and problem-solving abilities, and a deep understanding of the aviation industry.
Responsibilities
Text copied to clipboard!- Oversee all inflight services, including food and beverage services, cabin crew management, and passenger comfort.
- Ensure that all inflight services are delivered to the highest standards of quality and efficiency.
- Train and supervise cabin crew members.
- Coordinate with other departments to ensure smooth operations.
- Handle any inflight issues or emergencies that may arise.
- Ensure compliance with company policies and aviation regulations.
- Manage inventory and supplies for inflight services.
- Evaluate and improve inflight services and procedures.
- Handle passenger complaints and feedback.
- Prepare reports on inflight services performance and issues.
Requirements
Text copied to clipboard!- Previous experience in a similar role in the aviation industry.
- Strong leadership and management skills.
- Excellent communication and problem-solving abilities.
- Deep understanding of aviation regulations and procedures.
- Ability to handle stressful situations and emergencies.
- Good physical fitness and health.
- Ability to work flexible hours, including nights, weekends, and holidays.
- High school diploma or equivalent. Higher education or certifications in aviation or hospitality are a plus.
- Proficiency in multiple languages is a plus.
- Excellent customer service skills.
Potential interview questions
Text copied to clipboard!- What experience do you have in managing inflight services?
- How would you handle an inflight emergency?
- How would you train and supervise cabin crew members?
- How would you handle a passenger complaint?
- What languages do you speak?