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Title
Text copied to clipboard!Interpreter Coordinator
Description
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We are looking for an experienced and organized Interpreter Coordinator to manage and oversee interpreter services across our organization. The Interpreter Coordinator will be responsible for scheduling, training, and supervising interpreters, ensuring that language services are delivered efficiently and effectively to meet the needs of clients and staff. This role requires excellent communication skills, cultural sensitivity, and the ability to manage multiple tasks in a fast-paced environment.
The ideal candidate will have a strong background in language services, experience working with diverse populations, and a deep understanding of the importance of accurate and timely interpretation. The Interpreter Coordinator will work closely with department heads, healthcare providers, legal teams, and other stakeholders to ensure that language access is available and compliant with relevant regulations and standards.
Key duties include maintaining a database of qualified interpreters, coordinating interpreter assignments, monitoring interpreter performance, and providing ongoing training and support. The Interpreter Coordinator will also be responsible for developing policies and procedures related to language access, tracking service usage, and preparing reports for management.
This position plays a critical role in promoting equity and inclusion by ensuring that individuals with limited English proficiency receive the same quality of service as English-speaking clients. The successful candidate will be proactive, detail-oriented, and passionate about language access and cultural competence.
If you are a motivated professional with a commitment to excellence in language services, we encourage you to apply for this rewarding opportunity.
Responsibilities
Text copied to clipboard!- Coordinate and schedule interpreter assignments across departments
- Maintain a database of qualified interpreters and language services
- Monitor interpreter performance and provide feedback
- Develop and implement language access policies and procedures
- Ensure compliance with legal and regulatory requirements
- Provide training and support to interpreters
- Track and report on interpreter service usage
- Collaborate with internal departments to assess language needs
- Respond to urgent or last-minute interpretation requests
- Manage interpreter contracts and vendor relationships
Requirements
Text copied to clipboard!- Bachelor’s degree in a related field or equivalent experience
- Minimum 2 years of experience in language services or coordination
- Strong organizational and time management skills
- Excellent communication and interpersonal abilities
- Proficiency in at least one language other than English preferred
- Familiarity with interpreter ethics and standards
- Ability to work in a fast-paced, multicultural environment
- Experience with scheduling software or databases
- Attention to detail and problem-solving skills
- Knowledge of relevant laws and regulations (e.g., Title VI, ADA)
Potential interview questions
Text copied to clipboard!- What experience do you have coordinating interpreter services?
- How do you ensure interpreters meet quality standards?
- Describe a time you handled a last-minute interpreter request.
- What languages are you fluent in?
- How do you manage multiple interpreter requests simultaneously?
- What tools or software have you used for scheduling?
- How do you stay informed about language access regulations?
- Describe your experience working with diverse populations.
- What strategies do you use to train interpreters?
- How do you handle conflicts between interpreters and staff?
