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Title

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Language Services Manager

Description

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We are looking for a Language Services Manager to oversee our team of translators and interpreters. This role involves managing translation projects, ensuring the quality of language services, and developing strategies to improve our services. The ideal candidate has a strong background in linguistics, excellent management skills, and a passion for languages. They should be able to handle multiple projects simultaneously, work well under pressure, and have excellent communication skills. They should also have a deep understanding of different cultures and be able to work with a diverse team. This role requires a high level of attention to detail, strong organizational skills, and the ability to meet tight deadlines.

Responsibilities

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  • Manage and oversee translation projects
  • Ensure the quality of language services
  • Develop strategies to improve services
  • Coordinate with clients to understand their language needs
  • Recruit and train new translators and interpreters
  • Manage the budget for language services
  • Ensure compliance with industry standards and regulations
  • Handle client complaints and resolve issues
  • Monitor the performance of translators and interpreters
  • Stay updated on the latest trends and developments in the language services industry

Requirements

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  • Bachelor's degree in Linguistics or a related field
  • Experience in managing translation projects
  • Strong knowledge of different languages and cultures
  • Excellent management and leadership skills
  • Strong communication and interpersonal skills
  • Ability to handle multiple projects simultaneously
  • Ability to work under pressure and meet tight deadlines
  • High level of attention to detail
  • Strong organizational skills
  • Knowledge of industry standards and regulations

Potential interview questions

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  • What is your experience in managing translation projects?
  • How do you ensure the quality of language services?
  • How do you handle client complaints?
  • How do you stay updated on the latest trends in the language services industry?
  • How do you manage multiple projects simultaneously?