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Title

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IT Business Analyst

Description

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We are looking for an IT Business Analyst to join our team and play a crucial role in enhancing our business operations through the integration of IT solutions. The ideal candidate will be responsible for bridging the gap between IT and the business using data analytics to assess processes, determine requirements, and deliver data-driven recommendations and reports to executives and stakeholders. This role involves working closely with both IT teams to ensure the technology is effectively implemented and with business departments to ensure their needs are met in an efficient, cost-effective manner. The IT Business Analyst will analyze and model business processes, create detailed business analysis, outline problems, opportunities, and solutions for the business, and manage projects from inception to completion. They will also be responsible for conducting market analyses, analyzing both product lines and the overall profitability of the business. In addition, they will develop and monitor data quality metrics and ensure business data and reporting needs are met. Strong technology, analytical and communication skills are must-have traits. A background in IT and a deep understanding of how technology can help achieve business goals is essential for this role.

Responsibilities

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  • Elicit, analyze, and document business requirements from both internal and external stakeholders.
  • Assess business processes, identify inefficiencies and recommend solutions.
  • Work closely with IT teams to design and implement new technology solutions.
  • Develop and execute test plans to ensure the quality of implemented solutions.
  • Manage projects, developing project plans and monitoring performance.
  • Stay up-to-date with the latest technologies and trends.
  • Conduct meetings and presentations to share ideas and findings.
  • Perform requirements analysis.
  • Effectively communicate insights and plans to cross-functional team members and management.
  • Gather critical information from meetings with various stakeholders and produce useful reports.
  • Ensure solutions meet business needs and requirements.
  • Perform user acceptance testing.
  • Prioritize initiatives based on business needs and requirements.
  • Serve as a liaison between stakeholders and users.
  • Manage competing resources and priorities.
  • Monitor deliverables and ensure timely completion of projects.

Requirements

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  • Proven experience as an IT Business Analyst or similar role.
  • A bachelor's degree in Information Technology, Computer Science, or related field.
  • Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools.
  • Solid experience in writing SQL queries.
  • Basic knowledge in generating process documentation.
  • Strong written and verbal communication skills including technical writing skills.
  • Understanding of systems engineering concepts.
  • The ability to conduct cost/benefit analysis.
  • Business case development.
  • Modeling techniques and methods.
  • Leadership and organizational skills.
  • Experience with software development and user interface design principles.
  • Knowledge of project management tools and methodologies.
  • Ability to work under pressure and to tight deadlines.

Potential interview questions

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  • Can you describe a time when you improved a business process through IT solutions?
  • How do you prioritize your work when you have multiple projects with the same deadline?
  • What methodologies do you use for business analysis and why?
  • Can you explain a complex technical issue to someone who does not have a technical background?
  • How do you stay updated with the latest in technology and business analysis techniques?
  • Describe a situation where you had to negotiate between stakeholders with conflicting requirements.
  • What tools do you use for data analysis and why?
  • How do you handle changes to project scope or objectives?
  • Can you give an example of a successful project you managed from start to finish?
  • What do you think are the most important qualities for a successful IT Business Analyst?