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Title

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IT Coordinator

Description

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We are looking for a dedicated and experienced IT Coordinator to join our team. The ideal candidate will be responsible for managing and coordinating IT operations and support services within our organization. This role requires a strong understanding of IT infrastructure, excellent problem-solving skills, and the ability to work effectively with various departments to ensure seamless IT operations. The IT Coordinator will oversee the installation, maintenance, and troubleshooting of hardware and software systems, ensuring that all IT-related activities are aligned with the company's goals and objectives. Additionally, the IT Coordinator will be responsible for managing IT projects, coordinating with external vendors, and providing technical support to staff. The successful candidate will have a proactive approach to identifying and resolving IT issues, strong communication skills, and the ability to manage multiple tasks simultaneously. This role is critical in ensuring that our IT systems are reliable, secure, and efficient, enabling our organization to operate smoothly and effectively.

Responsibilities

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  • Manage and coordinate IT operations and support services.
  • Oversee the installation, maintenance, and troubleshooting of hardware and software systems.
  • Ensure all IT-related activities are aligned with the company's goals and objectives.
  • Manage IT projects and coordinate with external vendors.
  • Provide technical support to staff and resolve IT issues promptly.
  • Monitor and maintain network infrastructure and security.
  • Develop and implement IT policies and procedures.
  • Conduct regular system audits and backups.
  • Ensure data integrity and security.
  • Stay updated with the latest technology trends and advancements.
  • Train and support staff on IT systems and software.
  • Manage IT budgets and resources effectively.
  • Coordinate with other departments to understand their IT needs.
  • Ensure compliance with relevant regulations and standards.
  • Prepare and present IT reports to management.

Requirements

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  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Proven experience as an IT Coordinator or similar role.
  • Strong understanding of IT infrastructure and operations.
  • Excellent problem-solving and troubleshooting skills.
  • Proficient in network and system administration.
  • Experience with IT project management.
  • Strong communication and interpersonal skills.
  • Ability to manage multiple tasks and priorities effectively.
  • Knowledge of IT security and data protection principles.
  • Familiarity with various operating systems and platforms.
  • Experience with cloud computing and virtualization technologies.
  • Ability to work independently and as part of a team.
  • Strong organizational and time management skills.
  • Attention to detail and accuracy.
  • Certifications such as CompTIA A+, Network+, or similar are a plus.

Potential interview questions

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  • Can you describe your experience with IT project management?
  • How do you stay updated with the latest technology trends?
  • Can you provide an example of a complex IT issue you resolved?
  • How do you prioritize and manage multiple IT tasks?
  • What steps do you take to ensure IT security and data protection?
  • How do you handle IT support requests from staff?
  • Can you describe your experience with network and system administration?
  • How do you coordinate with external vendors for IT projects?
  • What IT certifications do you hold?
  • How do you ensure compliance with IT regulations and standards?
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