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Title
Text copied to clipboard!IT Coordinator
Description
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We are looking for an IT Coordinator to join our team and play a crucial role in managing and ensuring the smooth operation of our IT systems. The ideal candidate will be responsible for coordinating various IT tasks, managing IT projects, and providing technical support to our staff. This role involves working closely with the IT department to plan, monitor, and manage IT activities, ensuring that all IT requirements are met efficiently and effectively. The IT Coordinator will also be responsible for maintaining IT inventory, managing software licenses, and liaising with external IT vendors and service providers. This position requires a proactive individual who can anticipate and resolve IT-related issues before they escalate, ensuring that our IT infrastructure is reliable, secure, and supports the organization's goals. The successful candidate will have a strong understanding of IT principles and practices, excellent problem-solving skills, and the ability to communicate effectively with both technical and non-technical staff. If you are passionate about technology and have a keen interest in supporting and improving IT operations, we would like to hear from you.
Responsibilities
Text copied to clipboard!- Coordinate IT projects and ensure they are delivered on time and within budget.
- Provide technical support to staff and manage helpdesk activities.
- Maintain an inventory of all IT equipment, software, and licenses.
- Liaise with external IT vendors and service providers.
- Ensure the security of IT systems and manage access controls.
- Monitor IT systems performance and recommend improvements.
- Assist in the implementation of new IT systems and technologies.
- Develop and maintain IT policies and procedures.
- Train staff on new IT systems and technologies.
- Manage IT budgets and ensure cost-effectiveness.
- Oversee the installation and configuration of IT hardware and software.
- Ensure data backup and recovery systems are in place and tested regularly.
- Stay updated on the latest IT trends and technologies.
- Coordinate with other departments to understand and meet their IT needs.
- Report regularly on IT activities, challenges, and achievements.
Requirements
Text copied to clipboard!- Bachelor's degree in Information Technology, Computer Science, or related field.
- Proven experience as an IT Coordinator or similar role.
- Strong knowledge of IT systems, networks, and related technologies.
- Excellent problem-solving and analytical skills.
- Strong project management skills.
- Excellent communication and interpersonal skills.
- Ability to provide technical support and training to non-technical staff.
- Experience with IT inventory management and procurement.
- Knowledge of data privacy and cybersecurity best practices.
- Familiarity with ITIL or other IT service management frameworks.
- Ability to manage multiple tasks and projects simultaneously.
- Experience with cloud technologies and services is a plus.
- Certifications in IT fields (e.g., CompTIA, Microsoft, Cisco) are advantageous.
- Strong organizational and time-management skills.
- Ability to work independently and as part of a team.
- Willingness to stay updated on new technologies and continuously improve skills.
- Experience in managing IT budgets and vendors.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with managing IT projects?
- How do you stay updated with the latest IT technologies and trends?
- Can you give an example of a challenging IT issue you resolved?
- How do you prioritize and manage your tasks in a fast-paced environment?
- What strategies do you use to manage IT budgets effectively?
- How do you ensure the security of IT systems and data?
- Can you describe your experience with cloud technologies?
- How do you approach training non-technical staff on new IT systems?
- What is your experience with IT inventory management?
- How do you handle conflicts or disagreements with vendors or team members?