Text copied to clipboard!
Title
Text copied to clipboard!IT Operations Manager
Description
Text copied to clipboard!
We are looking for an experienced and dedicated IT Operations Manager to join our team. This position requires a strong leader who can manage and oversee all IT operations, ensuring that systems, services, and infrastructure work reliably and securely. You will lead a team of IT professionals to troubleshoot and resolve technical issues, while also implementing new strategies and solutions to improve the efficiency and performance of our IT systems. You will also be responsible for developing and implementing IT policy and best practice guides for the organization, managing and reporting on allocation of IT budget, providing direction for IT team members, and managing and ensuring effective IT assistance.
Responsibilities
Text copied to clipboard!- Manage and oversee all IT operations.
- Develop and implement IT policy and best practice guides for the organization.
- Manage and report on allocation of IT budget.
- Provide direction for IT team members.
- Manage and ensure effective IT assistance.
- Implement new strategies and solutions to improve the efficiency and performance of IT systems.
- Lead a team of IT professionals to troubleshoot and resolve technical issues.
- Ensure that systems, services, and infrastructure work reliably and securely.
- Coordinate IT activities to ensure data availability and network services with as little downtime as necessary.
- Interface with vendors and procurement to manage IT assets.
Requirements
Text copied to clipboard!- Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.
- 5+ years of experience working in IT operations.
- Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies.
- Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems.
- Strong critical thinking and decision-making skills.
- Excellent project management skills and strong ability to prioritize.
- Firm grasp on IT infrastructure and operations best practices.
- Experience with managing and overseeing large IT projects.
- Strong organizational and leadership skills.
- Excellent verbal and written communication skills.
Potential interview questions
Text copied to clipboard!- What strategies would you use to manage and oversee all IT operations?
- Can you describe a time when you successfully managed a large IT project?
- How do you prioritize your work and the work of your team?
- What is your approach to troubleshooting and resolving technical issues?
- How do you ensure that systems, services, and infrastructure work reliably and securely?