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Title
Text copied to clipboard!IT Training Specialist
Description
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We are looking for an experienced IT Training Specialist to join our team. The ideal candidate will be responsible for designing, conducting, and evaluating high-quality training programs for our employees. You will be tasked with understanding the needs of our organization and developing a curriculum that addresses these needs. This will involve creating engaging learning activities and compelling course content that enhances retention and transfer. You will also be responsible for conducting seminars, workshops, individual training sessions etc. and assessing its outcomes. You should be familiar with various types of training methods, including on-the-job coaching, mentorship programs and e-learning. Excellent communication and leadership skills are a must, as well as a strong knowledge of IT systems and infrastructure.
Responsibilities
Text copied to clipboard!- Identify training needs and requirements of individuals and organizations
- Set learning objectives, design training programs and develop materials such as instructional manuals
- Deliver training programs to employees
- Evaluate the effectiveness of training programs
- Maintain updated curriculum database and training records
- Manage and maintain in-house training facilities and equipment
- Research and recommend new training methods
- Collaborate with management to identify company training needs
- Schedule regular training sessions
- Ensure that new employees receive appropriate onboarding training
Requirements
Text copied to clipboard!- Proven experience as a Training Specialist, particularly in an IT environment
- Excellent understanding of effective teaching methodologies and tools
- Willingness to keep abreast of new techniques in corporate teaching
- Proficient in MS Office and Learning Management Systems (LMS)
- Phenomenal communication, presentation and public speaking skills
- Organizational and time management abilities
- Critical thinking and decision making
- BSc/BA degree in IT, Education, Training, HR or related field
- Certification such as CTT+ (Certified Technical Trainer) is a strong asset
Potential interview questions
Text copied to clipboard!- What methods have you used or would you use to assess employee performance, customer satisfaction, and training effectiveness?
- Can you describe a time when you had to adapt your style to suit a particular individual or group during training?
- What experience do you have with Learning Management Systems (LMS)?
- How do you keep up-to-date with new teaching tools and technologies?