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Title

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Technical Training Specialist

Description

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We are looking for a Technical Training Specialist to join our team and play a key role in developing, delivering, and evaluating technical training programs for our employees. The ideal candidate will have a strong background in technical subject matter, instructional design, and adult learning principles. You will be responsible for assessing training needs, creating engaging training materials, and facilitating in-person and virtual training sessions. Additionally, you will collaborate with subject matter experts to ensure training content is accurate and up-to-date, and you will evaluate the effectiveness of training programs through feedback and performance metrics. The Technical Training Specialist will also provide ongoing support to employees, answer technical questions, and help foster a culture of continuous learning within the organization. Strong communication, organizational, and presentation skills are essential for success in this role. Experience with e-learning platforms, learning management systems, and multimedia content creation is highly desirable. If you are passionate about helping others learn and grow in a technical environment, we encourage you to apply.

Responsibilities

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  • Develop and deliver technical training programs for employees.
  • Assess training needs and identify skill gaps.
  • Create instructional materials, manuals, and e-learning content.
  • Facilitate in-person and virtual training sessions.
  • Collaborate with subject matter experts to ensure content accuracy.
  • Evaluate training effectiveness using feedback and performance data.
  • Update training materials to reflect new technologies and processes.
  • Provide ongoing support and answer technical questions from staff.
  • Maintain training records and documentation.
  • Promote a culture of continuous learning within the organization.

Requirements

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  • Bachelor’s degree in a relevant field or equivalent experience.
  • Experience in technical training or instructional design.
  • Strong knowledge of technical subject matter.
  • Excellent communication and presentation skills.
  • Familiarity with e-learning platforms and learning management systems.
  • Ability to assess training needs and evaluate outcomes.
  • Strong organizational and time management skills.
  • Experience creating multimedia training content.
  • Ability to work independently and as part of a team.
  • Attention to detail and commitment to quality.

Potential interview questions

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  • What experience do you have in technical training or instructional design?
  • How do you assess the effectiveness of a training program?
  • Describe a time you developed training materials for a new technology.
  • What e-learning platforms or LMS have you used?
  • How do you handle feedback from trainees?
  • Can you provide an example of adapting training for different learning styles?
  • How do you stay updated on new technologies relevant to your field?
  • What strategies do you use to engage learners during training sessions?
  • Describe your experience collaborating with subject matter experts.
  • How do you manage multiple training projects simultaneously?