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Title
Text copied to clipboard!Junior Account Manager
Description
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We are looking for a motivated and detail-oriented Junior Account Manager to join our dynamic sales team. In this role, you will be responsible for assisting senior account managers in managing client accounts, ensuring customer satisfaction, and contributing to our sales targets. Your duties will include understanding client needs, presenting product solutions, and maintaining strong client relationships. This position is a fantastic opportunity for those looking to develop their skills in sales, customer service, and account management. The ideal candidate will have excellent communication skills, a passion for sales, and a strong desire to learn and grow within the company. You will work closely with various departments to ensure that client needs are met and will play a key role in the success of our sales team. This role requires a proactive approach, the ability to work under pressure, and a strong focus on achieving sales targets while maintaining high levels of customer satisfaction.
Responsibilities
Text copied to clipboard!- Assist in managing a portfolio of client accounts.
- Build and maintain strong, long-lasting customer relationships.
- Negotiate contracts and close agreements to maximize profits.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
- Collaborate with sales team to identify and grow opportunities within territory.
- Assist with challenging client requests or issue escalations as needed.
- Prepare reports on account status.
- Monitor sales performance metrics to identify areas for improvement.
Requirements
Text copied to clipboard!- Bachelor's degree in Business Administration, Sales, or relevant field.
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role is a plus.
- Understanding of sales performance metrics.
- Excellent communication and negotiation skills.
- Ability to deliver client-focused solutions to customer needs.
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
- Excellent listening, negotiation, and presentation abilities.
- Strong verbal and written communication skills.
- Ability to work independently and as part of a team.
- Proficiency in MS Office (MS Excel and MS PowerPoint, in particular).
Potential interview questions
Text copied to clipboard!- Can you describe a time when you had to manage a difficult client relationship?
- How do you prioritize your tasks when managing multiple accounts?
- What strategies would you use to generate new business from existing clients?
- How do you stay organized and ensure that all client needs are met?
- Can you give an example of a successful negotiation you were part of?
- How do you handle receiving constructive criticism?
- What interests you about working in sales and particularly as a Junior Account Manager?
- How do you keep up with industry trends and developments?