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Title
Text copied to clipboard!Line Service Technician
Description
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We are looking for a dedicated and detail-oriented Line Service Technician to join our team. As a Line Service Technician, you will be responsible for providing ground support to aircraft, ensuring the safety and efficiency of all ground operations. This role requires a high level of attention to detail, excellent customer service skills, and the ability to work in a fast-paced environment. You will be responsible for tasks such as fueling aircraft, towing, and positioning aircraft, and performing routine maintenance checks. Additionally, you will be expected to communicate effectively with pilots, crew members, and other ground personnel to ensure smooth operations. The ideal candidate will have a strong understanding of aviation safety protocols and be able to work independently as well as part of a team. This position offers the opportunity to work in a dynamic and exciting industry, with the potential for career growth and development. If you are passionate about aviation and have a commitment to excellence, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Fueling aircraft according to safety protocols.
- Towing and positioning aircraft on the ramp.
- Performing routine maintenance checks on ground support equipment.
- Communicating with pilots and crew members to coordinate ground operations.
- Ensuring the safety and security of the ramp area.
- Assisting with baggage handling and loading.
- Providing excellent customer service to passengers and crew.
- Maintaining accurate records of fuel usage and other services provided.
- Inspecting aircraft for any visible damage or issues.
- Adhering to all aviation safety regulations and guidelines.
- Operating ground support equipment such as tugs and fuel trucks.
- Assisting with de-icing and anti-icing procedures.
- Monitoring weather conditions and adjusting operations as needed.
- Ensuring proper disposal of hazardous materials.
- Participating in safety training and drills.
- Reporting any safety hazards or incidents to management.
- Maintaining a clean and organized work area.
- Assisting with emergency response procedures as needed.
- Collaborating with other team members to ensure efficient operations.
- Providing support for special events and VIP flights.
Requirements
Text copied to clipboard!- High school diploma or equivalent.
- Previous experience in aviation or ground handling preferred.
- Strong understanding of aviation safety protocols.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment.
- Attention to detail and strong organizational skills.
- Ability to lift heavy objects and perform physical tasks.
- Valid driver's license and clean driving record.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Basic mechanical skills and ability to perform routine maintenance.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and ability to think on your feet.
- Ability to pass a background check and drug test.
- Knowledge of ground support equipment operation.
- Ability to follow written and verbal instructions.
- Strong time management skills.
- Commitment to safety and quality.
- Ability to handle stressful situations calmly and effectively.
- Willingness to participate in ongoing training and development.
- Ability to adapt to changing conditions and priorities.
Potential interview questions
Text copied to clipboard!- Can you describe your previous experience in aviation or ground handling?
- How do you ensure safety while performing your duties?
- Can you provide an example of a time when you had to handle a difficult situation on the job?
- How do you prioritize tasks in a fast-paced environment?
- What steps do you take to provide excellent customer service?
- How do you handle working in adverse weather conditions?
- Can you describe a time when you had to work as part of a team to achieve a goal?
- How do you stay organized and ensure accuracy in your work?
- What do you do if you notice a safety hazard or potential issue?
- How do you handle working flexible hours, including nights and weekends?