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Title
Text copied to clipboard!Airport Ramp Agent
Description
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We are looking for a dedicated and energetic Airport Ramp Agent to join our ground operations team. The role of an Airport Ramp Agent is crucial for ensuring the safety and efficiency of our aircraft and airport operations. This position involves a wide range of responsibilities, including baggage handling, aircraft marshalling, cargo loading and unloading, and operating ground support equipment. Our ideal candidate is someone who thrives in a fast-paced environment, can handle physical work, and is committed to maintaining the highest standards of safety and security. Working as an Airport Ramp Agent offers a unique opportunity to become part of the exciting world of aviation, where you will work closely with a team of professionals to ensure the smooth operation of flights. This role requires flexibility, as shift work, including nights, weekends, and holidays, is often necessary. If you are looking for a challenging yet rewarding career with opportunities for growth and development, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Load and unload aircraft cargo and baggage efficiently.
- Operate ground support equipment (GSE) such as tugs, belt loaders, and forklifts.
- Marshal aircraft to and from gates.
- Perform aircraft ice and snow removal.
- Conduct safety checks on GSE and report any issues.
- Ensure proper handling and delivery of cargo and baggage.
- Communicate with flight crew and ground personnel.
- Maintain cleanliness and orderliness of the ramp area.
- Adhere to all safety regulations and procedures.
- Assist with aircraft towing and positioning.
- Inspect and secure cargo according to regulatory requirements.
- Handle special cargo, including live animals and hazardous materials, with care.
- Report any accidents or incidents immediately.
- Assist passengers with mobility needs as required.
- Ensure timely and accurate baggage sorting.
- Participate in emergency response drills.
- Maintain logs and records of ground handling activities.
- Support other ground handling tasks as needed.
Requirements
Text copied to clipboard!- High school diploma or equivalent.
- Ability to work shifts, including nights, weekends, and holidays.
- Physical ability to lift up to 70 pounds and work in all weather conditions.
- Valid driver's license and clean driving record.
- Pass a background check and drug screening.
- Previous experience in aviation or ground handling preferred.
- Strong communication and teamwork skills.
- Ability to operate ground support equipment.
- Knowledge of safety and security procedures.
- Attention to detail and ability to work under pressure.
- Basic computer skills.
- Willingness to undergo training.
- Ability to read and understand English.
- Customer service oriented.
- Flexibility and adaptability to changing work schedules and assignments.
- Knowledge of airport operations and regulations is a plus.
- First aid certification preferred.
Potential interview questions
Text copied to clipboard!- Can you describe your previous experience in aviation or ground handling?
- How do you handle working in physically demanding conditions?
- Describe a time when you had to work as part of a team to achieve a common goal.
- How do you ensure safety and security when handling baggage and cargo?
- What strategies do you use to manage your tasks during busy periods?
- How would you handle a situation where you notice a safety hazard on the ramp?
- Can you operate ground support equipment? If so, which types?
- How do you stay updated with changes in safety regulations and procedures?
- Describe your experience with customer service, especially in challenging situations.
- What motivates you to work in the aviation industry, particularly as a Ramp Agent?